Service Advisor (Go Kia West)

Coquitlam, BC
On-site
Posted Oct 14, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Apply by: Oct 13, 2027
Posting language: English
Working hours: 40 hours per week

Job summary

The Service Advisor is responsible for greeting customers, managing repair orders, and coordinating service timelines with technicians. They must also resolve customer concerns professionally while building long-term relationships.

Job details

Automotive Service Advisor (Go Downtown Kia) Looking for a Service Advisor role? Go Downtown Kia is hiring an experienced Service Advisor to join our busy Vancouver service team. This opportunity comes available due to the upcoming retirement of a long-tenured team member, giving the right candidate the chance to step into an established desk with strong customer traffic and long-term career potential. Why Join Go Downtown Kia? Salary + Commission + Bonus 3 Weeks Vacation Starting Day One Up to 5 Weeks Vacation Health & Dental Benefits Health & Lifestyle Spending Account Employee Investment Program (10% Guaranteed Return) Ongoing Training & Career Development Promote-From-Within Culture What You'll Do Greet customers and guide them through the service process Create and manage repair orders Recommend maintenance and repair services Coordinate with technicians and parts departments Communicate repair progress and timelines Resolve customer concerns professionally Build long-term customer relationships Deliver exceptional customer satisfaction What We're Looking For Previous automotive dealership Service Advisor experience Strong customer service and communication skills Ability to thrive in a fast-paced service environment Proven ability to build trust and recommend repairs ethically Strong organizational and multitasking skills Commitment to customer satisfaction and team success Experience with CDK, PBS, Reynolds, Tekion, or other dealership management systems is considered an asset. If you're currently a dealership Service Advisor and want better work-life balance without sacrificing income potential, this is worth a conversation. Apply Today!

What you’ll do

Requirements

Candidates must have previous automotive dealership Service Advisor experience and strong communication skills. Proficiency with dealership management systems like CDK or PBS is considered an asset.