Service Advisor (Jaguar Land Rover Richmond)

Richmond, BC
On-site
Posted Oct 20, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Apply by: Oct 19, 2027
Posting language: English
Working hours: 40 hours per week

Job summary

The Service Advisor acts as the primary point of contact for customers, guiding them through the service process and ensuring clear communication. They are responsible for managing service schedules, collaborating with technicians, and building long-term customer loyalty.

Job details

Service Advisor – No Evenings, Great Pay, and Real Career Growth If you’ve got a passion for people, a love of vehicles, and a talent for making complex things sound simple, this might be the perfect fit! Jaguar Land Rover Richmond is a BUSY dealership. This means steady traffic, strong support, and a ton of opportunity for Service Advisors who want to grow their careers in a fast-paced, team-driven environment. As a Service Advisor, you’re more than a middle person between the customer and the shop, you’re the first point of contact and a trusted guide. You help customers understand their needs, keep them informed, and build the kind of loyalty that keeps them coming back. What You’ll Be Doing: Welcoming customers and guiding them through the service process with clear, friendly communication Collaborating with techs to ensure repairs are done right the first time Managing service schedules and follow-ups to keep things running smoothly Building long-term customer relationships based on trust and reliability What You Bring: Experience in automotive service, customer service, or sales Strong communication and problem-solving skills A calm, professional approach. Especially when things get busy Passion for vehicles and a desire to keep learning Why You’ll Love It Here: Consistent Hours – No evenings, no guessing. Just a reliable schedule Real Time Off – 3 weeks vacation your first year. Up to 5 weeks as you grow with us Top-Tier Benefits – Health and dental for you and your family, plus a Health & Lifestyle Spending Account Career Growth – We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder! Learning & Development – Ongoing training, certifications, and access to Go Auto U Employee Investment Program – Earn a 10% guaranteed return on your investment (up to 16%) We are booking interviews this week – apply now and let’s chat!

What you’ll do

Requirements

Candidates should have experience in automotive service, customer service, or sales, along with strong communication and problem-solving abilities. A professional demeanor and a passion for vehicles are essential for success in this fast-paced environment.