goeasy Ltd. is a leading Canadian provider of non-prime consumer lending solutions, offering a suite of financial products through its easyfinancial, easyhome, and LendCare brands. goeasy offers unsecured and secured instalment loans, point-of-sale financing, and lease-to-own merchandise through its omni-channel model, which spans online, mobile, and hundreds of locations nationwide. Driven by its team members' dedication to expand access to credit for underserved communities and helping customers strengthen their financial futures, goeasy has proudly served more than 1.6 million customers while building an award-winning culture. Shares of goeasy Ltd. are listed on the Toronto Stock Exchange (TSX) under the symbol GSY. For more information, visit www.goeasy.com.
On-site · Mississauga
Manage outbound calls and follow-ups to process loan applications and upsell financial products. Ensure high-quality customer service while adhering to privacy and AML policies to meet monthly sales targets.
On-site · Mississauga
Manage outbound calls and follow-ups in English and French to process loan applications and offer additional financial products. Provide professional customer support while adhering to privacy and AML policies to meet monthly sales targets.
On-site · Pickering
Respond to and resolve customer inquiries and complaints via phone and email while performing account modifications. Collaborate with other departments to provide feedback for improving business processes and product recommendations.
On-site · Pickering
Respond to and resolve customer inquiries and complaints via phone and email while performing account modifications. Collaborate with other departments to provide feedback for improving business processes and product recommendations.
On-site · Yarmouth Indian Reserve No. 33
The role involves engaging customers to match them with financial and leasing products while managing accounts and performing collection activities. Additionally, the specialist maintains showroom standards, manages inventory, and assists with product assembly and delivery.
Hybrid · Mississauga
The role involves gathering and analyzing business data to provide reporting and insights on channel performance for senior leadership. Key duties include managing performance metrics, supporting incentive planning, and identifying process improvements to enhance reporting efficiency.
On-site · Hamilton
The role involves engaging customers to match them with financial and leasing products while managing accounts and performing collection activities. Additionally, the specialist maintains retail operations, including merchandising, inventory tracking, and product assembly.
On-site · Mississauga
Lead day-to-day customer service operations to ensure timely and consistent support across all interaction channels. Drive operational performance by monitoring KPIs, managing complex escalations, and partnering cross-functionally to improve the customer experience.
On-site · Toronto
Build customer relationships and match them with suitable financial products to help them achieve their credit goals. Manage account collections and ensure all application information is accurately secured.
On-site · Grande Prairie
The role involves engaging customers to match them with financial and leasing products while managing accounts and performing collection activities. Additionally, the specialist maintains retail operations, including merchandising, inventory tracking, and product assembly.
On-site · Vancouver
The Regional Manager leads a portfolio of 9 branches in the Edmonton region to drive financial performance and operational excellence. Key duties include coaching store managers, managing regional P&L, and ensuring a high-quality customer experience.
On-site · Vaughan
Lead a branch team to achieve portfolio goals and drive financial cross-sales while managing administrative duties like payroll and scheduling. Ensure the health of the branch portfolio by preventing delinquency and providing empathetic customer service to match clients with suitable financial products.
On-site · Pickering
Manage a portfolio of charged-off consumer accounts through the legal collection lifecycle, including filing Small Claims Court actions and obtaining judgments. Negotiate payment arrangements and execute post-judgment recovery strategies to maximize recoveries.
On-site · Grande Prairie
The Delivery Specialist is responsible for delivering products to customers' homes and providing exceptional service throughout the moving process. Additionally, they support retail operations through store merchandising and general maintenance of the delivery vehicle.
On-site · Pickering
Manage a portfolio of charged-off consumer accounts through the full legal collection lifecycle, from pre-litigation to post-judgment recovery. This includes drafting court documents, negotiating settlements, and executing enforcement remedies like garnishments and writs.
On-site · Cold Lake
Build and maintain customer relationships by matching them with suitable financial products and educating them on credit building. Manage collections activities for past due accounts and ensure accurate application processing.
On-site · Toronto
Build and maintain customer relationships through various communication channels to match them with suitable financial products. Manage the end-to-end process of customer applications and handle collections for past-due accounts.
On-site · Chilliwack
Build customer relationships through multiple channels and match them with suitable financial products to help them achieve their goals. Manage account collections and ensure all application information is accurately secured.
On-site · Miramichi
The role involves engaging customers to match them with financial and leasing products while maximizing sales through cross-selling. Additionally, the specialist manages customer accounts, performs collection activities, and maintains retail showroom standards.
On-site · Toronto
Lead a branch team to achieve portfolio goals and drive financial cross-sales while managing administrative duties like payroll and scheduling. Ensure high customer satisfaction by matching clients with suitable financial products and maintaining the health of the branch portfolio.
