GL

goeasy Ltd.

Verified Job Source

Mississauga, ON

Consumer Services
1,001–5,000 people

About

goeasy Ltd. is a leading Canadian provider of non-prime consumer lending solutions, offering a suite of financial products through its easyfinancial, easyhome, and LendCare brands. goeasy offers unsecured and secured instalment loans, point-of-sale financing, and lease-to-own merchandise through its omni-channel model, which spans online, mobile, and hundreds of locations nationwide. Driven by its team members' dedication to expand access to credit for underserved communities and helping customers strengthen their financial futures, goeasy has proudly served more than 1.6 million customers while building an award-winning culture. Shares of goeasy Ltd. are listed on the Toronto Stock Exchange (TSX) under the symbol GSY. For more information, visit www.goeasy.com.

Open positions

Team Manager, Collections

On-site · Mississauga

Lead, coach, and develop a team of collectors while monitoring performance, timekeeping, productivity, and adherence to company policies. Resolve complex customer complaints, review accounts for potential fraud, prepare forecasts and reports, and support special projects.

Collections Strategy Analyst (Analytics)

Hybrid · Mississauga

Analyze portfolio and customer data to develop risk models, identify trends, segment customers, and optimize collections strategies. Monitor delinquency, charge-off, and cash collection performance; update forecasts, conduct scenario analyses, and communicate insights and recommendations to stakeholders.

Data Operations Engineer

Hybrid · Mississauga

Support and maintain production data workloads across Azure, SQL Server, the Enterprise Data Warehouse, and file-transfer platforms; troubleshoot incidents, pipeline failures, data quality issues, and performance problems. Onboard data sources, fulfill data and reporting requests, improve and automate operational processes, and collaborate on platform modernization, deployments, and governance.

Financial Service Representative

On-site · Newmarket

Build customer relationships and assess customers’ financial needs to recommend suitable products, support credit-building goals, and generate sales through cross-selling. Process customer applications accurately and manage collections for overdue accounts.

Customer Solutions Specialist

On-site · Halifax

Engage customers, assess their needs, recommend financial, leasing, and home-goods solutions, and support sales through transparent communication and cross-selling. Manage customer accounts and collections, complete contract and delivery documentation, maintain store presentation and inventory, and assist with merchandise handling and deliveries.

Financial Service Representative

On-site · Cornwall

Build customer relationships across in-person, phone, and email interactions, understand customers’ financial needs, and recommend suitable products. Drive sales through cross-selling, support customers in building credit, manage overdue accounts, and accurately process applications.

Financial Service Representative

On-site · Toronto

Build customer relationships across in-person, phone, and email interactions, assess customer needs, and recommend suitable financial products. Drive sales through cross-selling, support customers in building credit, manage overdue accounts, and accurately collect information for applications.

Branch Manager

On-site · Moncton

Lead the branch team to achieve branch and portfolio goals, grow sales through cross-selling, and deliver strong customer experiences. Manage schedules, timesheets, payroll, customer applications, and portfolio health while helping customers select suitable financial products and avoid delinquency.

Delivery Specialist (6-month Contract)

On-site · Bathurst

Welcome and engage customers, support sales and store merchandising, and deliver products to customers’ homes while providing excellent service. Maintain the truck and store, address customer concerns, and complete delivery paperwork with customers.

Delivery Specialist

On-site · Bathurst

Welcome and assist customers, support store merchandising and maintenance, and deliver home goods to customers. Maintain the truck, address customer concerns, ensure satisfaction, and complete delivery paperwork onsite.

Bilingual Collections Representative (EN/FR)

On-site · Pickering

Contact customers with overdue loan accounts, understand their circumstances, and negotiate suitable repayment arrangements. Manage delinquent accounts, conduct initial trace work using online tools and account systems, and accurately document collection activities.

Représentant(e), Services financiers

On-site · Victoriaville

Build customer relationships across in-person, phone, and email interactions, understand customers’ financial needs, and recommend suitable products while supporting their credit goals. Assess loan applications and risk, explain product terms, cross-sell financial products, collect application information, and manage overdue accounts.

Branch Manager

On-site · Lethbridge

Lead the branch team to achieve sales and portfolio goals, grow cross-sales, and deliver strong customer experiences across in-person, phone, and email interactions. Manage branch scheduling, timesheets, payroll, customer applications, and portfolio health, including preventing delinquency.

Delivery Specialist

On-site · Winnipeg

Create positive customer experiences and support sales through in-person, phone, and email interactions, while assisting with store merchandising and maintenance. Deliver home goods, maintain the truck, address customer concerns, and complete delivery paperwork with customers.

Financial Service Representative

On-site · Prince Albert

Build customer relationships across in-person, phone, and email interactions, assess customer needs, and recommend suitable financial products. Drive sales through cross-selling, support customers in building credit, manage overdue accounts, and accurately collect information for applications.

Financial Service Representative

On-site

Build customer relationships across in-person, phone, and email interactions, assess customer needs, and recommend suitable financial products. Drive sales through cross-selling, support customers in building credit, manage overdue accounts, and collect accurate information for applications.

Customer Solutions Specialist

On-site

Engage customers, assess their needs, explain lease and credit terms, and recommend suitable financial, leasing, service, and home-goods solutions while supporting sales targets. Manage customer accounts and collections, maintain store presentation and inventory, process contract and delivery documentation, and assist with merchandise handling and deliveries.

Financial Service Representative

On-site

Build customer relationships across in-person, phone, and email interactions, understand customers’ financial needs, and recommend suitable products while supporting their credit-building goals. Drive sales through cross-selling and add-on products, manage overdue accounts, and accurately collect information for customer applications.

Customer Solutions Specialist (2-year contract)

On-site · Vancouver

Engage customers, assess their needs, recommend financial, leasing, service, and home goods solutions, and support sales through transparent communication and cross-selling. Manage customer accounts and collections, maintain store merchandising and inventory, process contracts and payments, and assist with deliveries and other store operations.

Delivery Specialist (1-year contract)

On-site · Lloydminster

Create positive customer experiences by assisting with sales, answering customer concerns, and coordinating paperwork. Deliver home goods to customers, support store merchandising and maintenance, and perform daily truck and store upkeep.