General Manager

Job summary

Lead day-to-day operations for custom-home projects from planning and estimating through completion, ensuring quality, schedule, budget, safety, and regulatory requirements are met. Develop the team and business, improve operational systems, maintain strong client relationships, and take ownership of financial and overall operational performance.

Job details

About the client Our client is an established and highly regarded residential construction company with a strong reputation for quality craftsmanship, personalized service, and exceptional client relationships. The company specializes in high-end residential construction and has built a strong presence in the Okanagan market through a commitment to quality and attention to detail. As the business enters its next stage of growth, they are seeking an experienced General Manager to take ownership of day-to-day operations, project execution, team leadership, and business development. This is an exciting opportunity for a hands-on construction leader who wants to have a direct and visible impact on a growing business, while working closely with ownership to strengthen operations and build the foundation for continued growth. Responsibilities • Lead operations: Oversee custom-home projects from planning and estimating through completion, ensuring projects are delivered on schedule, within budget, and to a high standard of quality. • Drive growth: Identify and develop new business opportunities through client relationships, referrals, industry connections, and targeted business development. • Lead the team: Build, develop, and manage a high-performing team of employees and key trades, establishing clear expectations and accountability. • Improve processes: Introduce practical, repeatable systems for estimating, scheduling, procurement, project tracking, and client communication to improve efficiency and reduce rework. • Own the client experience: Maintain strong relationships with clients and ensure clear, proactive communication throughout the building process. • Manage financial performance: Take ownership of budgets, project profitability, resource allocation, and overall operational performance. • Maintain safety and compliance: Ensure all projects meet applicable safety, regulatory, and construction requirements. Qualifications • Proven experience leading residential construction operations, ideally with P&L or significant financial responsibility. • A strong track record of delivering projects on time, on budget, and to a high standard of quality. • Experience hiring, developing, and holding employees and trades accountable. • Strong knowledge of residential construction, project management, estimating, scheduling, procurement, and subcontractor management. • Solid business and financial acumen, with the ability to understand project economics and make sound operational decisions. • Strong relationships within the Okanagan construction community, or the ability to quickly establish a relevant local network. • A hands-on, entrepreneurial approach – you are equally comfortable on a job site, meeting with clients, reviewing financials, or solving operational challenges with your team. • Strong communication, organization, and problem-solving skills. Compensation • $140,000-150,000 annual base salary • Up to $50,000 in bonus potential • Company vehicle + gas card • Cell phone and laptop • Pension program • Paid Time Off • Extended health benefits

What you’ll do

Lead day-to-day operations for custom-home projects from planning and estimating through completion, ensuring quality, schedule, budget, safety, and regulatory requirements are met. Develop the team and business, improve operational systems, maintain strong client relationships, and take ownership of financial and overall operational performance.

Requirements

Requires proven leadership experience in residential construction operations, with a strong record of delivering projects on time, within budget, and to high quality standards. Candidates should bring expertise in project management, estimating, scheduling, procurement, subcontractor and team management, financial performance, and the ability to build relationships in the Okanagan construction community.

Benefits

• Company Vehicle
• Gas Card
• Cell Phone
• Laptop
• Pension Program
• Paid Time Off
• Extended Health Benefits
• Performance Bonus

Listed skills

• Project management · Preferred
• scheduling · Preferred
• Procurement · Preferred
• Team Leadership · Preferred
• Business development · Preferred
• Client Relationship Management · Preferred
• Process Improvement · Preferred
• Safety Compliance · Preferred
• Communication · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Residential Construction Operations
• Project Management
• Estimating
• Scheduling
• Procurement
• Subcontractor Management
• Team Leadership
• Business Development
• Client Relationship Management
• Budget Management
• Project Profitability
• Financial Acumen
• Process Improvement
• Safety Compliance
• Communication
• Problem-Solving

Job areas

• Construction
• Management & Leadership
• Trades
• Sales
• Finance & Accounting

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