Sales & Logistics Associate - Softwood Lumber

Job summary

The role involves coordinating freight shipments, managing logistics paperwork, and troubleshooting delivery issues. Over time, the associate will transition into sales by prospecting new customers and managing existing accounts.

Job details

About the client: An independent lumber company built on strong relationships, integrity, and a commitment to doing business the right way. They take pride in building long-term partnerships with our customers and suppliers while creating a supportive, team-oriented environment for our employees. As a tight-knit and hands-on organization, they value hard work, accountability, collaboration, and a willingness to learn. Our people are given the opportunity to develop a strong understanding of the business, take on new responsibilities, and grow with the company. Responsibilities Learn the company’s internal systems, database, products, processes, and back-office operations from the ground up. Coordinate freight by contacting carriers and dispatchers to schedule trucks and ensure shipments move as planned. Track booked trucks and shipments, proactively identifying delays or issues and communicating updates to the appropriate parties. Prepare, review, and maintain shipping and logistics paperwork, ensuring information is complete and accurate. Communicate regularly with freight carriers, dispatchers, suppliers, customers, and internal team members by phone and email. Troubleshoot day-to-day logistics issues and follow through until they are resolved. Support team members with operational and administrative tasks as required in a small, collaborative environment. Develop a strong understanding of lumber products, including different products, grades, applications, and customer requirements. Progress into sales responsibilities as knowledge of the business, products, and industry develops. Support the sales team by assisting with existing customer accounts and providing coverage when required. Re-engage existing or inactive customer accounts and develop opportunities for ongoing business. Identify and prospect new customers through outbound outreach and cold calling. Build and manage an individual customer base over time, developing long-term relationships and repeat business. Take increasing ownership of customer relationships and sales activities as experience and product knowledge grow. Proactively identify where help is needed and contribute beyond assigned responsibilities without waiting to be asked. Qualifications Entry-level or early-career candidate who is interested in developing a long-term career in logistics and sales. Previous lumber industry experience is an asset but is not required. Previous logistics, transportation, freight coordination, customer service, or related experience is an asset but not required. No expectation of being a logistics expert; the company is prepared to train the right individual from the ground up. High level of ethics, honesty, integrity, and reliability. Energetic and enthusiastic with a strong work ethic and willingness to learn. Self-starter who recognizes what needs to be done and takes initiative. Strong verbal and written communication skills with confidence communicating by phone and email. Friendly, professional, and comfortable building relationships with customers, suppliers, carriers, and coworkers. Resilient and comfortable handling rejection, particularly when progressing into cold calling and new business development. Strong attention to detail when handling shipment information, databases, and paperwork. Organized and capable of keeping track of multiple shipments, priorities, and follow-ups simultaneously. Comfortable solving problems and adapting when shipments or schedules do not go according to plan. Team-oriented and willing to step outside defined responsibilities to help the broader team succeed. Interested in learning the technical side of lumber products and understanding how different products and grades meet customer needs. Motivated to progress from logistics and operations into a customer-facing sales position. Character, attitude, and potential are valued more highly than direct industry experience. Salary: $60,000 - $90,000 | Health Benefits | Vacation Days | Bonus

What you’ll do

The role involves coordinating freight shipments, managing logistics paperwork, and troubleshooting delivery issues. Over time, the associate will transition into sales by prospecting new customers and managing existing accounts.

Requirements

This is an entry-level position seeking a motivated individual with strong communication skills and a high level of integrity. While lumber or logistics experience is an asset, the company is willing to train the right candidate from the ground up.

Benefits

• Health Benefits • Vacation Days • Bonus

Listed skills

• Time management · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Account Management · Preferred
• Cold Calling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Freight Coordination
• Logistics Management
• Cold Calling
• Customer Relationship Management
• Outbound Outreach
• Shipping Documentation
• Problem Solving
• Verbal Communication
• Written Communication
• Account Management
• Time Management
• Attention To Detail

Job areas

• Logistics
• Sales
• Transportation
• Customer Service & Support
• Construction