Case Manager / Case Worker- Martha House Full Time
The Case Manager will provide housing support services, including case management, crisis intervention, and supportive counseling to residential and non-residential clients. They are also responsible for conducting intakes, assessments, and maintaining accurate client records while ensuring a safe and supportive environment.
- On-site
- Hamilton, ON
- Posted Jul 30, 2026
- 1 position
Job summary
HOURS - Permanent Full Time- Monday to Friday rotation of days and afternoons Rate of pay- $24.89/ Hourly Reason for posting- This posting is for an existing vacancy Who We Are At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca [http://www.goodshepherdcentres.ca] This opportunity is with our Good Shepherd - Martha House How You Will Make an Impact The successful candidate will extend our mission to residential and non-residential clients through the provision of respectful and appropriate housing support services. This may include case management, crisis intervention and supportive counseling. The incumbent must be able to work independently in a challenging and rewarding values-based environment. This position is within a residential program and will include duties such as cleaning, pushing and pulling. * Develop and maintain a caseload * Complete an intake and assessment on each resident * Design, implement, in consultation with supervisor, an interview schedule that will provide an evaluation of "quality of life" improvement of successful program participants * Maintain confidentiality with regards to clients/staff and Centre's records * Observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations What You'll Bring to Our Team * Completed post-secondary education in a related field is required * Applicants should possess a thorough knowledge of issues impacting cis women, trans and non-binary individuals including violence, abuse, mental illness, homelessness, poverty and substance use * Experience working in a residential setting is preferred * Demonstrated experience with Intake and Assessment * A demonstrated commitment to the mission values of availability, flexibility, adaptability, hospitality and dignity is essential * C.P.R. certification (or willingness to be certified) * A valid Ontario driver's license (G) is also an asset * The successful candidate will have a flexible schedule * Ability to speak French and/or other languages considered an asset * A respectful and rewarding work environment with ongoing opportunities to grow and learn. * Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd What We Offer * Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY * Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT * Staff recognition programs along with access to self-care supports and EMPLOYEE / * FAMILY ASSISTANCE PROGRAM (EAP) * POSITIVE and ENCOURAGING atmosphere * Make a difference and provide HOPE * Extended Health Benefits Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone. Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve. Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.
What you’ll do
The Case Manager will provide housing support services, including case management, crisis intervention, and supportive counseling to residential and non-residential clients. They are also responsible for conducting intakes, assessments, and maintaining accurate client records while ensuring a safe and supportive environment.
Requirements
Applicants must have completed post-secondary education in a related field and possess a thorough knowledge of issues impacting vulnerable populations. Experience in a residential setting and CPR certification are preferred, along with a valid Ontario driver's license.
Benefits
• Extended Health Benefits • Professional Development • Employee Assistance Program • Family Assistance Program • Staff Recognition Programs • Self-care Supports
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Case Management
- Crisis Intervention
- Supportive Counseling
- Intake And Assessment
- Residential Support
- Conflict Resolution
- Documentation
- Health And Safety Compliance
- Client Advocacy
Job areas
- Social Services
- Healthcare
Additional details
- Minimum education
- High school
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
