MOVE Program Specialist

Job summary

The MOVE Program Specialist is responsible for coordinating participant registrations, managing class placements, and maintaining the participant database. They also support program ambassadors, facilitate data collection for reporting, and assist with community engagement and marketing initiatives.

Job details

GOODLIFE KIDS FOUNDATION- MOVE PROGRAM SPECIALIST **This position is remote and/or based out of London Ontario** Join Our Team and Make a Difference! GoodLife Kids Foundation (GLKF) has a vision for all kids and youth with autism and intellectual disabilities to experience the joys and benefits of being active. MOVE by GoodLife Kids is a free physical activity and fitness program for youth ages 12-21 with autism and intellectual disabilities, offered by GLKF. Youth with autism and intellectual disabilities often face barriers to participation, including high costs, lack of individualized support, and inaccessible environments. The MOVE by GoodLife Kids Program was created to break down these barriers and foster a sense of belonging through movement. With both virtual and in-person classes available across Canada, the program ensures accessibility for all participants. MOVE classes are provided at no cost to families, adaptive to individual needs, and provides ongoing participation until the participant graduates from the program. Our highly trained MOVE Coaches and Support Agents create a welcoming and supportive environment, helping participants build confidence with movement, develop social connections, and improve their overall well-being. If you are passionate about physical activity, inclusion, and making a meaningful impact in the lives of youth and families, we’d love to have you on our team! Key Responsibilities Program Coordination Coordinate and organize all new and ongoing MOVE classes within the participant management platform. Process new participant registrations and manage participant placement into classes. Monitor and manage class waitlists, facilitating participant movement into available program spaces. Maintain the MOVE participant lead database, ensuring accurate documentation of interactions, lead status, and follow-up activities. Respond to participant and caregiver inquiries through the MOVE Program inbox in a timely, caring, and professional manner. Coordinate participant communications, engagement initiatives, and recognition activities that enhance the overall family experience. Lead monthly and quarterly planning activities related to participant recognition and celebrations. Coordinate participant orders and fulfillment activities. Develop and deliver training for Associates on participant experience initiatives, updates, and best practices to ensure a consistent and exceptional experience for participants and caregivers. Support MOVE Program Youth Ambassadors Collaborate with the GoodLife Kids Foundation Marketing team to identify and support internal and external opportunities for MOVE Ambassadors. Support the recruitment, onboarding, and training of MOVE Ambassadors. Build and maintain strong relationships with Ambassadors and their caregivers. Respond to inquiries and communications through the MOVE Ambassador inbox in a prompt, caring, and professional manner. Program Planning, Evaluation, and Reporting Assist with program planning, implementation, monitoring, evaluation, and data collection to support the delivery of a high-impact national program. Contribute to the development and maintenance of internal program resources, tools, and documentation. Facilitate the collection and tracking of key program metrics. Create customized reports by working with stakeholders to understand reporting requirements and provide accurate, actionable insights. Support the administration and optimization of CRM systems and business processes. Analyze data to identify trends, opportunities, and recommendations for program improvement and growth. Community Engagement Support program awareness and marketing initiatives by participating in virtual and in-person events. Assist with promotional activities that increase awareness of MOVE and expand program reach. Represent GoodLife Kids Foundation and the MOVE program in a professional and positive manner at community and stakeholder events. Do You Have What It Takes? Postsecondary education in a related field. 1-3 years of experience in program coordination, project coordination, or a related role. Experience working with individuals with disabilities. Experience coordinating physical activity, fitness, recreation, or sport programs is considered an asset. Strong organizational, planning, and problem-solving skills, with the ability to manage multiple priorities effectively. Demonstrated ability to manage time efficiently, work independently, and meet deadlines in a fast-paced environment. Proficiency in Microsoft Office Suite, Zoom, and other digital collaboration tools. Comfortable leveraging technology to streamline processes, enhance collaboration, and support virtual program delivery. Excellent written and verbal communication skills, with the ability to build positive relationships with participants, caregivers, volunteers, and stakeholders. Strong interpersonal and relationship-building skills, with a collaborative approach to achieving team goals. Flexible, adaptable, and proactive, with the ability to respond effectively to changing program needs and priorities. Ability to work both independently and as part of a team while maintaining a high level of accuracy and attention to detail. Reliable high-speed internet connection capable of supporting uninterrupted virtual meetings and video conferencing. Accommodations GoodLife Kids Foundation is committed to creating an inclusive environment for all of our applicants. Please email move@goodlifekids.com for any accommodation requests or to learn more about our accessibility practices. Compensation: It is expected that the selected candidate will start at a base salary of $49,000. The annual range of expected compensation for the position is $49,000 - $61,000 determined by performance and time in the position. This job posting is for an existing vacancy. Diversity and Inclusion At GoodLife Kids Foundation, we are committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of individuals and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. Recruitment Fraud Alert Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites. Protect yourself: GoodLife Fitness, Fit4Less, canfitpro, and GoodLife Kids Foundation positions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN will never be sent via email, phone, or text message; Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address. If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when logged into Workday. We will never ask you to send this information via email, phone or text. Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address.

What you’ll do

The MOVE Program Specialist is responsible for coordinating participant registrations, managing class placements, and maintaining the participant database. They also support program ambassadors, facilitate data collection for reporting, and assist with community engagement and marketing initiatives.

Requirements

Candidates must have postsecondary education in a related field and 1-3 years of experience in program or project coordination. Experience working with individuals with disabilities and proficiency in digital collaboration tools are also required.

Listed skills

• Project Coordination · Preferred
• Data analysis · Preferred
• CRM Management · Preferred
• Communication · Preferred
• Relationship Building · Preferred
• Problem solving · Preferred
• Time management · Preferred
• Microsoft Office Suite · Preferred
• Zoom · Preferred
• Reporting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Program coordination
• Project coordination
• Data analysis
• CRM management
• Communication
• Relationship building
• Problem-solving
• Time management
• Microsoft Office Suite
• Zoom
• Virtual collaboration
• Event planning
• Reporting
• Stakeholder engagement
• Business Process
• Planning
• Management
• Coordinating
• Problem Solving
• Detail Oriented
• Relationship Building
• Marketing
• Microsoft Office
• Customer Relationship Management
• Professionalism
• Time Management
• Zoom (Video Conferencing Tool)
• Video Conferencing
• Ability To Meet Deadlines
• Verbal Communication Skills
• Project Coordination
• Employee Onboarding
• Talent Recruitment
• Caregiving
• Data Collection
• Disabilities
• Autism Spectrum Disorders
• Collaborative Software

Job areas

• Social Services
• Education
• Sports & Recreation
• Administrative
• Management & Leadership
• Program Specialist
• Program Coordinator
• Policy and Planning Managers
• Managers, All Other

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