Grocery Team Member - Key Holder

Hamilton, ON
On-site
Posted Oct 16, 2026
1 position

$18 / hour

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The Grocery Keyholder is responsible for overseeing daily store operations, including customer service, inventory management, and staff support. They also handle opening and closing procedures, ensure store standards are met, and resolve customer complaints.

Job details

Who you are: You are responsible, quick-thinking and have sound judgment (if you do say so yourself). You’re ambitious, and your fantastic people skills have previously brought you success in a retail leadership role. Finally, like us, you are passionate about healthy living. Goodness Me! is now hiring a full-time Grocery Keyholder for our Hamilton – Upper Gage store location. Extra Goodness Because wellness isn’t just for our shoppers: From our emphasis on a healthy work-life balance, to a strong culture of promoting from within and opportunities for skills development training, working at Goodness Me! isn’t just a job; it’s a healthy career! Other perks include: Extended health benefits Relaxed dress code 20% discount Safe, respectful, and inclusive workplace Consistent scheduling Your day-to-day: Your role primarily involves greeting customers, offering help in locating items and making any suggestions or recommendations that may be appropriate. Other tasks and duties you may perform include: Maintain a high level of product and service knowledge. Ensure store conditions are consistently upheld to established standards. Replace used stock, rotate current stock, and ensure satisfactory inventory levels. Assist with display of merchandise. Assist with inventory management. Participate in all manner of store maintenance Receive and process warehouse stock products. Manually load and unload materials from pallets, skids, platforms, cars, and lifting devices As a Keyholder/MOD, your role is to ensure that store operations run smoothly in the absence of a store manager or assistant manager. Additional duties may include but are not limited to: Resolve customer complaints Complete Manager on Duty check list Check and log temperature checks Inspect and goods for incoming and outgoing shipments, reject damaged goods Ensure that all cleaning logs are being followed Support employees with questions or problems that arise Make end of day deposits Completing end of night closing lists Responsible for locking up and setting alarm Other duties as assigned What you bring: Experience in a supervisory role is preferred Strong communication and time management skills Enthusiasm for informing customers about products and services Experience in a leadership role Ability to multitask Focus on customer satisfaction Flexible availability Pay: $18.45 This posting is for an existing vacancy. About Us: We are not your mainstream grocery store. It’s more than just shopping; it’s discovering the power of food! At Goodness Me! our mission is simple: to discover, educate about, and offer healthy living products. Our business was born out of a passion to help people live longer, healthier, and happier lives. For 45 years, we have been providing our loyal customers with access to the healthiest products we can find. Apply today through our quick and easy website portal! While we sincerely appreciate the interest of all applicants, only those selected for an interview will be contacted. Goodness Me! is an equal opportunity employer which values diversity in the workplace. We do not discriminate in making employment decisions based upon race, colour, gender, religion, national origin, age, disability, marital status, sexual orientation, or any prohibited grounds. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available throughout the recruitment and selection process. If contacted for an employment opportunity, please inform us of any accommodations required.

What you’ll do

Requirements

Candidates should have previous experience in a retail leadership or supervisory role and possess strong communication and multitasking skills. A passion for healthy living and the ability to work flexible hours are also required.