Retail Sales Associate

Retail Sales Associate Goodwill is hiring, join our growing organization today! We are looking for people just like YOU! Retail Sales Associate is a customer service and sales role responsible for providing excellent service while ensuring a healthy and safe work environment. As a Sales Associate, you will contribute to Goodwill's mission by supporting the success of the donated goods retail business, helping to create jobs and opportunities within the community, and promoting environmental sustainability through the reuse and recycling of donated goods. If you have a passion for thrifting, making a difference in your community, helping people and the environment – come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK. We welcome all backgrounds, knowledge, abilities, and perspectives. No experience is needed as we will help train, coach, and support your path of success. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential. During the recruitment process, accommodation is available upon request. About Us Goodwill, Ontario Great Lakes is a leading non-profit organization committed to strengthening people and lives through the power of work. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported. Mission To strengthen people and communities through the power of work. Vision Everyone working and thriving in inclusive, sustainable communities. Values Mission-Driven Impact: Focusing on results that strengthen people and communities. Inclusion: Embracing diversity and creating spaces where everyone belongs Dignity: Treating every person with respect and humanity. Compassion: Leading with empathy, care and understanding. Resilience: Embracing change as an opportunity to evolve, adapt, innovate and thrive. Accountability: Taking ownership of our actions and commitments. Why You Will Love Goodwill We have an amazing team and workplace: * Diverse, inclusive, and dynamic culture. * Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership. * Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations). * Mission-driven organization committed to the Power of Work. * Environmentally committed to meeting our goal of zero waste on planet earth. * Respectful, fun, and supportive team and leadership. * Accredited through CARF International. Competitive Compensation Package includes: * Benefits (dental/health) available for full-time and some part-time positions (based on hours worked). * Registered Pension Plan opportunity for various roles. * Employee discounts at retail stores. Exciting career training and coaching: * Equitable access to skills training & coaching, scholarships, and educational credentials. Supportive Life and Work Opportunities: * Individual personal and professional development support with Life Coach & Employee Assistance Program. * Work-life balance with scheduling flexibility. What You Will Do * Provide world-class customer service by helping customers, answering questions, and sharing your passion of our mission on the sales floor. * Support with cashier responsibilities at the cash register with customer purchases. * Help to keep the store look clean, organized, safe and full of fresh store items. * Maintain acceptable product standards. * Follow Goodwill’s Policies and Health & Safety guidelines. * Contribute to teamwork with added activities. * Merchandising, learning how to organize and display items on sales floor. * Ensure a constant flow of processed goods onto the sales floor. Place merchandise in the correct location according to department, category and sales floor layout What We Are Looking For * Enthusiastic attitude: excited to work with other people and teams. * Flexibility: able to work at different times, including days, evenings, and weekends. * Remember, no specific experience needed—we will help coach on these workplace skills: * Communication: clear and effective interacting with team members and customers to create a positive workplace. * Problem solving: finding solutions to problems, being accurate, and using simple math i.e. counting, adding and subtraction. Grow Your Career in Similar Roles * Keyholder * Shift Supervisor * Assistant Manager * Store Manager Goodwill, Ontario Great Lakes thanks all applicants in advance. Only those candidates selected for an interview will be contacted. We are an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process. We use automated AI resume screening tools to help assess applications. Final interview selection is made by human staff. This is a vacant replacement position. APPLICATION DEADLINE: August 12, 2026

The Retail Sales Associate provides excellent customer service, manages cashier responsibilities, and maintains a clean, organized, and well-stocked sales floor. They also contribute to the organization's mission by processing donated goods and ensuring a safe, inclusive environment.

No prior experience is required as the company provides training and coaching for all necessary workplace skills. Candidates must have an enthusiastic attitude and the flexibility to work various shifts, including days, evenings, and weekends.

• Dental insurance • Health insurance • Registered pension plan • Employee discounts • Skills training • Coaching • Scholarships • Educational credentials • Employee assistance program

• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• OrganizationPreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Cashiering
• Merchandising
• Communication
• Problem solving
• Basic math
• Organization
• Teamwork
• Inventory management
• Safety compliance
• Empathy
• Environmental Sustainability
• Accountability
• Community Sustainability
• Resilience
• Compassion
• Life Coaching
• Artificial Intelligence
• Cash Register
• Customer Service
• Dental Health
• Disabilities
• Discounts And Allowances
• Employee Assistance Programs
• Sales
• Leadership
• Problem Solving
• Mathematics
• Purchasing
• Coaching
• Retail Sales
• Resume Screening
• Scheduling
• Enthusiasm

• Retail
• Customer Service & Support
• Social Services
• Environmental & Sustainability
• Retail Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week