Gordian is the leading provider of Building Intelligence™ Solutions, delivering unrivaled insights, robust technology and expert services to fuel customers’ success through all phases of the building lifecycle. Gordian created Job Order Contracting (JOC) and the industry-standard RSMeans Data. We empower organizations to optimize capital investments, improve project performance and minimize long-term operating expenses. Our unique combination of insights, technology and expertise are at the heart of everything Gordian does and empowers our customers to solve their complex challenges.
On-site
The specialist provides support to internal and external users via phone, email, and chat regarding product inquiries, billing issues, and software troubleshooting. They are responsible for logging customer contacts in a ticketing system and ensuring service level agreements are met.
On-site
Conduct visual condition assessments of architectural and structural building systems and site infrastructure. Develop cost estimates for replacements and corrective measures using data libraries and software.
