JUNIOR SERVICE ADVISOR - CALGARY SERVICE

Job summary

The Junior Service Advisor is responsible for advising customers on service needs, drafting repair orders, and scheduling appointments. They must also provide accurate service estimates while delivering outstanding customer service.

Job details

Junior Service Advisor - calgary service Full-Time | calgary service | Calgary, AB | May 27, 2026 Job Description Are you a motivated team player with a dedication to providing superior customer service? Grand Touring Automobiles is seeking a customer service-oriented Junior Service Advisor to join the Calgary team! In this key role, you will be responsible for assisting in advising customers of service needs, drafting repair orders, scheduling service appointments, estimating, and above all, delivering outstanding customer service. Grand Touring Automobiles features the most exclusive brands and we strive to offer the most exclusive service to our clients. The ideal candidate will have preferred experience in the role, not necessarily with our brands, be familiar with CDK (Formally ADP) software and be customer service focused at all times. Past experience in super luxury customer service would be a great asset. This is an excellent opportunity for an ambitious and organized team player with effective communications skills and a background or experience in the automotive industry. About The Benefits When you work at Grand Touring Automobiles, you’ll be rewarded in many ways – and not just your compensation. We are proud to offer our employees: A comprehensive health care and dental plan including a coming company matched RRSP plan. We have a fun, but professional environment. We know how to get down to brass tacks, but we're constantly having barbecues and corporate challenges. With multiple dealerships in the Grand Touring group across Canada, with jobs available at every level, you're opportunity to grow has never been better. If you'd love to become a part of the GTA family, apply online today. By choice, we are committed to a diverse workforce and are an equal opportunity employer. Grand Touring Automobiles welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection. Don't miss out on this amazing opportunity! Job Types: Full-time, Permanent Benefits Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance RRSP match Vision care Experience Dealership: 3 years (preferred) customer service: 3 years (preferred) Luxury Customer Service: 2 years (preferred) CDK Software: 1 year (preferred) service advisor: 1 year (preferred) Work Location: In person

What you’ll do

The Junior Service Advisor is responsible for advising customers on service needs, drafting repair orders, and scheduling appointments. They must also provide accurate service estimates while delivering outstanding customer service.

Requirements

The ideal candidate should have experience in the automotive industry, specifically with CDK software and luxury customer service. Strong communication and organizational skills are essential for this role.

Benefits

• Health care • Dental plan • RRSP plan • Company events • Disability insurance • Employee assistance program • Extended health care • Life insurance • Vision care

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Organization · Preferred
• Communication Skills · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Repair orders
• Scheduling
• Estimating
• Communication skills
• CDK software
• Automotive industry knowledge
• Organization
• Teamwork

Job areas

• Customer Service & Support
• Retail
• Administrative