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Great Little Box Company logo

CSC, Corrugate Division

  • Richmond, BC
  • On-site
  • Posted Oct 5, 2026
  • 1 position

$48,000–$65,000 / year

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Posting language
English
Working hours
40 hours per week

Job summary

The Customer Solutions Coordinator will proactively identify customer needs and support Account Managers to exceed service expectations. They will also collaborate across divisions to present innovative ideas and provide creative problem-solving for customer projects.

Job details

About the Role: We are excited to be growing our Corrugated department and are looking for an enthusiastic, driven Customer Solutions Coordinator to be part of this expansion! Our ideal candidate is passionate about delivering exceptional service and thrives in a fast-paced, team-oriented environment. If you're ready to play a key role in building something new and making your mark in a growing division, we'd love to have you join our team! Compensation: The typical compensation range for this position is $48,000-65,000/ year. Who We Are: Established in 1982, Great Little Box Company is a family-owned and operated leading manufacturer of Labels, Corrugated Boxes & Displays, Folding Cartons, Digital Print & Packaging, Protective Packaging, and the distribution of Shipping Supplies. We take pride in our initiatives to make safety a priority. We demonstrate this with our structured in house training, providing personal protective equipment and our innovative and supportive culture. At Great Little Box Company, we aim to create a workplace of belonging in which individual differences are recognized, appreciated, and respected. We strive to build and grow our team that fosters variety in backgrounds, experiences and skills. We embrace inclusiveness in our workplace, so we can utilize each person’s talents and strengths. Responsibilities: * Proactively identifies customer needs and supports your Account Manager to achieve service beyond our customers’ expectations * Plays an active role in our customers experience by problem solving, listening and responding flexibly and creatively to new challenges and upcoming projects * Supporting your team as required, to identify areas of question and implement training action to improve on any found concerns * Presents new and innovative ideas for change by collaborating with all divisions to achieve results Qualifications and Skills: * Packaging or Print industry experience would be an asset * Drive to problem solve in a strategic and efficient manner to accomplish daily and long terms goals * Thrives in a true team environment and holds strong interpersonal skills * Effective multi-tasking ability paired with a passion for organization * Attentiveness to details with a strong technical aptitude and enthusiasm GLBC is fully committed to two things – our employees and our customers. We offer employee based recognition and reward programs including profit sharing, continuous improvement incentives, and company-wide performance goals. We emphasize teamwork but value individual contributions to the team. Come join our winning team. We’re passionate, energetic and committed to provide excellence in packaging solutions. If you are someone who values customers and a truly Great place to work – apply now! We wish to thank all applicants for their interest, however, only those under consideration will be contacted.

What you’ll do

The Customer Solutions Coordinator will proactively identify customer needs and support Account Managers to exceed service expectations. They will also collaborate across divisions to present innovative ideas and provide creative problem-solving for customer projects.

Requirements

Candidates should possess strong interpersonal skills, a strategic approach to problem-solving, and effective multi-tasking abilities. While not mandatory, previous experience in the packaging or print industry is considered an asset.

Benefits

  • Profit sharing
  • Continuous improvement incentives
  • Performance goals
  • Employee recognition programs

Listed skills

  • Customer service · Preferred
  • Problem solving · Preferred
  • Communication · Preferred
  • Multi-Tasking · Preferred
  • Organization · Preferred
  • Attention to detail · Preferred
  • Teamwork · Preferred
  • interpersonal skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer service
  • Problem solving
  • Communication
  • Multi-tasking
  • Organization
  • Technical aptitude
  • Attention to detail
  • Teamwork
  • Interpersonal skills
  • Strategic planning
  • Energetic
  • Continuous Improvement Process
  • Digital Printing
  • Packaging And Labeling
  • Innovation
  • Interpersonal Communications
  • Problem Solving
  • Multitasking
  • Personal Protective Equipment
  • Team Oriented
  • Enthusiasm
  • Technical Acumen

Job areas

  • Customer Service & Support
  • Manufacturing
  • Administrative
  • Customer Service Coordinator
  • Customer Service Supervisor
  • Sales and Marketing Managers
  • First-Line Supervisors of Office and Administrative Support Workers

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