Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Lead and coordinate the team during busy shifts, maintaining high service standards and ensuring customers have a welcoming, memorable experience. Deputise for management, resolve issues, and ensure the bar is safe, legally compliant, and clean.
Job details
__vacancyopjusttionswidget.opt-Brand__ Metro Pub Co - BRA_302 __vacancyopjusttionswidget.opt-Type of Employment__ Full time __vacancyopjusttionswidget.opt-Team Member Sub-Type__ Permanent __text-widget.label.field.LocationText__: Footman (Mayfair) Salary: Upto £13.75 SalaryType hourly ScheduledWeeklyHours 0.5 Apply Now Save Job Great news! We will let you know when a new job like this has been added! Job Description As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Company Description Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere. Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Enhanced, family-friendly maternity and paternity policies Menopause Friendly Employer Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank. Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more… CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive. Qualifications As a Team Leader, you will… Provide customers with a heartfelt and memorable experience each and every time they visit. Deputise for the management team and resolve any issues that arise in their absence. Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork. Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible. What You’ll Bring… A great eye for detail, making sure every pint is poured to perfection. Be a role model to the team on giving great service and making sure every customer receives a warm welcome. An ability to think on your feet and adapt to whatever challenges arise during a busy shift. A positive can-do attitude and be a real team player. Sufficient spoken and written English to perform the role safely and understand allergen controls. Apply Now Save Job Share : Apply Now Save Job Great news! We will let you know when a new job like this has been added! DAY IN THE LIFE OF A TEAM MEMBER Get a glimpse into a day in the life of our bar and waiting staff! In this video, you’ll experience the pace, precision, and personality that go into delivering excellent service—from preparing drinks and taking orders to creating memorable moments for our guests. WHAT CAN A APPRENTICESHIP DO FOR YOU? Are you looking to jumpstart your career in the hospitality industry? Look no further than Greene King Apprenticeships! Whether You’re Interested In Cheffing It Up In The Kitchen, Pouring Crazy Cocktails, Or Leading a Team To New Heights - This Is a Unique Opportunity To Take Your Career To The Next Level. You Can Get a Lot Out Of An Apprenticeship, So Let’s Dive Straight Into It: Read More... Everyday Inclusion At Greene King we're setting the bar for Inclusion & Diversity. We are on a journey towards Everyday Inclusion where everyone feels welcome, can thrive and truly belong. With external commitments like the Valuable 500, our Calling Time on Racism manifesto and community partnerships. we have a clear plan based on education, awareness and activity that's already making an impact. We value the diversity of our people and are working to increase this, by joining us on this journey you can help us to shape our future inclusive culture.. Find out more List #1 Similar jobs Team Leader Salary Upto £13.75 Location Greyhound (Kensington) Business Area FOH Team Leader - 500026 Brand Urban - BRA_209 Hours Part time Team Member Sub-Type Fixed Term (Fixed Term) Compensation grade Team Leader Hourly Team Member Type Employee Description As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! 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What you’ll do
Lead and coordinate the team during busy shifts, maintaining high service standards and ensuring customers have a welcoming, memorable experience. Deputise for management, resolve issues, and ensure the bar is safe, legally compliant, and clean.
Requirements
The role calls for a positive, adaptable team player who can lead by example, deliver excellent customer service, and maintain attention to detail in bar service. Sufficient spoken and written English is required to work safely and understand allergen controls.
Benefits
- Pension Contribution
- Career Development And Training
- Employee Discounts
- Employee Assistance Program
- Enhanced Maternity And Paternity Policies
- Wagestream Early Wage Access
- Retail Discounts
- Referral Bonus
Listed skills
- Customer service · Preferred
- Teamwork · Preferred
- Problem solving · Preferred
- adaptability · Preferred
- Attention to detail · Preferred
- Communication · Preferred
- Team Leadership · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Team Leadership
- Customer Service
- Shift Coordination
- Problem-Solving
- Attention To Detail
- Bar Service
- Food And Beverage Service
- Health And Safety
- Legal Compliance
- Cleanliness Standards
- Communication
- Teamwork
- Adaptability
- Allergen Controls
Job areas
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
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