Sales Coordinator

POSITION: SALES COORDINATOR POSITION REPORTS TO: QUEBEC/ATLANTIC SALES DIRECTOR Position Overview The Sales Coordinator is responsible for the accurate coding, setup and maintenance of all retail and food service products in GS1 Canada and ecommerce listings and portals to enable smooth movement of finished goods from order entry to production through customer delivery. Coordinates and enters incoming Purchase Orders in a timely manner and ensures they are compliant for price agreement, quantity, quality agreement and all applicable terms and conditions. Major Responsibilities 1. Sales Support: Enter and confirm customer orders in Microsoft Dynamics 365 (D365), provide customers with order confirmation numbers, communicate adjustments or special requests with Shipping/Production, collaborate with the Shipping department to coordinate deliveries, work closely with the Account Manager to resolve order discrepancies and customer issues, and maintain inventory levels to ensure Purchase Orders are filled in full. 2. GS1 Set Up and Maintenance: Complete the setup of all retail and food service products in GS1 Canada with Marketing and Nutritional information. Submit products for imaging. Ensure all imaging and product information is current and accurate. Receive and approve GS1 Canada invoices. Prepare customer listing forms which includes price, product specifications and shipping details. Manage and update GS1 and ECCnet listings of all products. 3. Production Order Support: Liaise with Sales Team to create and release daily Production Order by confirming fresh and frozen purchase orders, stock on hand to fulfill them, and capacity in Production department at start of shift, mid shift and before end of shift to ensure orders are ready to ship when transportation is scheduled for pick up. Enter orders in i-Trade. 4. New Product Launch: Assists as needed with the planning and execution of new product launches by documenting customer specifications, raw materials, packaging, and pricing. Validate details with Sales, Plant, Finance and Regulatory teams before first time orders are submitted. Daily Activities Under minimal supervision, performs all duties related to Purchase Order entry and post-entry supply chain tracking, with the following essential duties and responsibilities: * Review existing and coordinate setup of all other products onto GS1, EECnet and various customer portals to enable expanded e-commerce across Canada * Responsible for the accurate entry, proofing, maintenance and submission of purchase orders in Microsoft Dynamics 365 (D365) based on customer demand, stock replenishment and management direction. * Maintain superior level of accuracy while creating and verifying purchase order information including proper product costing, shipping instructions, etc. * Maintain and communicate variances/delays with customer orders * Routine Purchase Order review and follow-up, and expediting of orders * Communicate directly with Suppliers and Customers in relation to order processing as required to resolve issues and receive order acknowledgements * E-File all order documents and electronically attaches to appropriate system locations per document management system * Maintain status updates and monitor production, document correspondence, data, relay information required for timely production * Oversee entire order process from order receiving to shipment * Process and follow up on customer payments, including receiving and forwarding checks or making deposits when required * Provide administrative support to the Sales and Accounting teams * Maintain accurate customer records and assist with payment and account follow-up * Support the Sales Director, Quebec/Atlantic, with order entry for the region while supporting selected Retail and Foodservice accounts in Ontario * Assist Sales team with customer key specific projects and tasks Key Success Measures * Product availability is per Company plan * Plant and Customer shipments ship and deliver on time in adherence to delivery schedules and without errors in product type, quality, or quantity * Inventory control is such that product wastage and shortages are per Company plan * Surveyed and measured Shareholder, third party supplier, shippers, ports, Sales, and customer feedback scores meet or exceed target around quality, service, and product availability * Smooth set up and maintenance of e-commerce operations across Canada Qualifications & Considerations for the Position * Must be fluently bilingual in English and French * Post-Secondary degree / diploma in a related field * 2-3 years of experience in a sales coordination or retail support role, demonstrating an understanding of sales operations and customer service * Strong understanding of the concepts of Electronic Data Interchange (EDI) process, (SPS Commerce), and GS1 and ecommerce portal set up and maintenance * Excellent time management skills, and exhibits strong problem solving skills * Proven organizational skills, with the ability to multitask and work independently with a sense of urgency and attention to detail * Excellent English and French writing skills to write product descriptions and some social media content * Demonstrated ability to handle high work volumes and multiple priorities with consistent high quality and adherence to strict deadlines * Enthusiastic, flexible and consistent with a strong team work attitude * Professional and positive interpersonal and communication skills to work collaboratively with internal and external parties SALARY: $65,000.00 - $75,000.00 PER YEAR * ELIGIBLE FOR DISCRETIONARY BONUS * COMPETITIVE EMPLOYER-PAID PENSION PLAN UPON ELIGIBILITY * 100% COMPANY PAID MEDICAL/DENTAL/VISION/BASIC LIFE INSURANCE AND LONG TERM DISABILITY BENEFITS * COSTCO MEMBERSHIP PROVIDED UPON ELIGIBILITY * EMPLOYEE INCENTIVE PROGRAM FOR DISCOUNTED MEAT PURCHASES * FREE PARKING FOR INFORMATION ABOUT THE COMPANY, GO TO WWW.GREENSTONEMEATSCOMPANY.COM [http://www.thelambcompany.com/] ONLY QUALIFIED CANDIDATES WILL BE CONTACTED FOR AN INTERVIEW. FOR INFORMATION ABOUT THE COMPANY, GO TO WWW.GREENSTONEMEATS.COM GREENSTONE MEATS CONFIRMS THAT THE POSITION REPRESENTS A CURRENT VACANCY WITHIN OUR ORGANIZATION. * AT GREENSTONE MEATS, WE ARE COMMITTED TO A FAIR, TRANSPARENT, AND INCLUSIVE HIRING PROCESS. AS PART OF OUR RECRUITMENT PROCESS, WE USE ARTIFICIAL INTELLIGENCE (AI) TOOLS TO ASSIST WITH SCREENING AND EVALUATING APPLICANTS AS A FIRST STEP. THESE TOOLS SUPPORT OUR EFFORTS TO MAKE CONSISTENT AND EQUITABLE HIRING DECISIONS. * ONLY QUALIFIED CANDIDATES WILL BE CONTACTED FOR AN INTERVIEW. ALL APPLICANTS WILL BE NOTIFIED ONCE THE POSITION HAS BEEN FILLED.

The Sales Coordinator manages the accurate coding, setup, and maintenance of retail and food service products in GS1 Canada and e-commerce portals. They also oversee the end-to-end order process, from purchase order entry in Microsoft Dynamics 365 to coordinating deliveries with production and shipping departments.

Candidates must possess a post-secondary degree or diploma and 2-3 years of experience in sales coordination or retail support. Fluency in both English and French is required, along with proficiency in EDI processes and e-commerce portal management.

• Discretionary bonus • Employer-paid pension plan • Medical insurance • Dental insurance • Vision insurance • Basic life insurance • Long term disability benefits • Costco membership • Employee incentive program for discounted meat purchases • Free parking

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• CommunicationPreferred
• Data entryPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Sales coordination
• Order processing
• Microsoft Dynamics 365
• GS1 Canada
• ECCnet
• Supply chain tracking
• Inventory management
• EDI
• SPS Commerce
• Customer service
• Data entry
• Problem solving
• Time management
• Bilingualism
• Communication
• Sales Support
• Administrative Support
• Proofreading
• Supply Chain
• Organizational Skills
• Order Entry
• Bilingual (French/English)
• Social Media Content
• Planning
• Accounting
• Artificial Intelligence
• Deposit Accounts
• Multilingualism
• Management
• Customer Service
• Food Services
• Customer Demand Planning
• Document Management Systems
• Electronic Data Interchange
• Finance
• Sales
• Finished Good
• Packaging And Labeling
• Marketing
• Inventory Control
• Inventory Management
• Invoicing
• Problem Solving
• Multitasking
• New Product Development
• Operations
• Order Processing
• Purchasing
• Sales Operations
• Time Management

• Sales
• Administrative
• Food & Beverage
• Logistics
• Customer Service & Support
• Sales Coordinator
• Clerical Support Workers Not Elsewhere Classified
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Minimum education

Master’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week