Conseiller(ère) technique - Grenier Chrysler - Technical Advisor - Grenier Chrysler

Job summary

Open and close work orders, prepare appointments for the following day, manage courtesy vehicles, answer calls, and schedule appointments. Follow up on parts orders, administer manufacturer and extended warranties, and manage multiple IT platforms.

Job details

Grenier Chrysler est présentement à la recherche d’un(e) Conseiller(ère) technique afin de compléter son équipe dynamique ! Vous êtes organisé(e), avez un excellent sens du service à la clientèle et aimez évoluer dans un environnement stimulant ? Cette opportunité est pour vous ! Description Description du poste Ouvrir et fermer les bons de travail Préparer les rendez-vous du lendemain Gérer la flotte de véhicules de courtoisie Répondre aux appels et fixer les rendez-vous Effectuer le suivi des pièces en commande Comprendre et appliquer les garanties du manufacturier, incluant les plans d’entretien prépayés Effectuer les demandes liées aux garanties prolongées Assurer la gestion de plusieurs plateformes informatiques Exigences Expérience dans le domaine de l’automobile (tout type de poste) Passion pour le service à la clientèle et aisance avec le public Sens de l’organisation et capacité à gérer plusieurs dossiers simultanément Ce que nous offrons Poste permanent Horaire de 5 jours par semaine (lundi au vendredi) Aucune fin de semaine Uniforme fourni Environnement de travail stable au sein d’une entreprise en pleine expansion Salaire : Selon compétence et expérience Grenier Chrysler is currently looking for a Technical Advisor to join its dynamic team! Are you organized, have excellent customer service skills, and enjoy working in a stimulating environment? This opportunity is for you! Job Description Open and close work orders Prepare appointments for the next day Manage the fleet of courtesy vehicles Answer calls and schedule appointments Follow up on parts orders Understand and apply manufacturer warranties, including prepaid maintenance plans Process extended warranty claims Manage multiple IT platforms Requirements Experience in the automotive field (any type of position) Passion for customer service and ease with the public Organizational skills and ability to manage multiple files simultaneously What We Offer Permanent position 5-day work week (Monday to Friday) No weekends Uniform provided Stable work environment within a rapidly growing company Salary: Based on skills and experience

What you’ll do

Open and close work orders, prepare appointments for the following day, manage courtesy vehicles, answer calls, and schedule appointments. Follow up on parts orders, administer manufacturer and extended warranties, and manage multiple IT platforms.

Requirements

Automotive experience in any type of role is required. Candidates should have a passion for customer service, be comfortable interacting with the public, and be organized enough to manage multiple files at once.

Benefits

• Uniform Provided

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Appointment Scheduling · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Organization
• Appointment Scheduling
• Work Order Management
• Courtesy Vehicle Fleet Management
• Parts Order Follow-Up
• Manufacturer Warranty Administration
• Prepaid Maintenance Plans
• Extended Warranty Claims
• Multitasking
• Public Relations
• Automotive Experience

Job areas

• Customer Service & Support
• Transportation
• Administrative

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