Maintenance Technician

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY The Maintenance Technician performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION KEY RESPONSIBILITIES: Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs. Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked. Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed. Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. BASIC KNOWLEDGE & QUALIFICATIONS: Incumbents must provide own hand tools unless prohibited by law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. Demonstrated ability to apply principles of logical thinking to define and correct problems. Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. Demonstrated ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. High School diploma, GED or related experience and/or training. SPECIALIZED SKILLS: Incumbents must have valid driver’s license to operate a golf cart on property. Incumbents must have EPA certifications Type I and II or Universal for refrigerant recycling. (Applies to Certified Service Technicians.) Incumbents must have all certifications as required by Municipal and Local jurisdictions. (Applies to all Service Technicians.) TRAVEL / PHYSICAL DEMANDS: Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to 11.4 kilograms independently and 22.8 kilograms with assistance. Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays. #LI-RF1 #LI-Onsite This posting is for a new role. The salary range for this position is $55,000- $65,00 CAD. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits effective your first day of employment. Generous Paid Time off. All new hires start with 15 days of vacation, 5 family responsibility days and 5 company sick days. Additional vacation accrued with tenure. Group RRSP with Company Match up to 5% of pay after 3 months of service. Open to full-time and part-time team members, with spousal RRSP and lump sum contribution options. Employee Assistance Program, plus free 24/7 virtual care with a Canadian family doctor. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). Pet Insurance discounts through Petsecure and wellbeing programs through the RBC app. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [email protected].

The Maintenance Technician performs technical and mechanical work to ensure the property's buildings, grounds, and amenities meet safety and functionality standards. Responsibilities include completing resident service requests, performing preventative maintenance, and preparing vacant units for new move-ins.

Candidates must possess a high school diploma or GED and be proficient in the safe use of hand and power tools. The role requires a valid driver's license, the ability to perform physical labor in various weather conditions, and relevant EPA certifications.

• Medical insurance • Dental insurance • Vision insurance • Disability insurance • Life insurance • Paid time off • Group RRSP with company match • Employee assistance program • Virtual care • Paid sabbatical • Pet insurance discounts

• Customer servicePreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Maintenance
• Repair
• Preventative maintenance
• Customer service
• Interpersonal communication
• Hand tools
• Power tools
• Troubleshooting
• Inventory management
• Documentation
• Safety compliance
• Refrigerant recycling
• Punch Work
• Hand Tools
• Power Tool Operation
• Time Off Management
• Valid Driver's License
• Construction
• Management
• Business Requirements
• Cleanliness
• Customer Service
• Communication
• Recycling
• Critical Thinking
• Discounts And Allowances
• Employee Assistance Programs
• Property Management
• Investment Management
• Interpersonal Communications
• Painting
• Safety Standards
• Property Maintenance
• Refrigerant
• Real Estate
• Scheduling
• Customer Complaint Resolution

• Trades
• Construction
• Customer Service & Support
• Management & Leadership
• Maintenance Technician
• Building and General Maintenance Technician
• Odd Job Persons
• Maintenance and Repair Workers, General

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week