Data Center Technician

Job summary

The Data Center Technician will lead the hands-on installation, maintenance, and troubleshooting of compute and network infrastructure. They are responsible for daily operations, including hardware bring-up, cabling, and maintaining accurate inventory records.

Job details

Mission: Install, configure, maintain, and support the data center infrastructure that powers Groq’s AI inference cloud. As a Data Center Technician, you will own day-to-day hands-on operations within the data center, helping ensure our compute and network infrastructure operates reliably and is ready to scale. Location: Calgary, AB Responsibilities & opportunities in this role: As a Data Center Technician, you will serve as a Directly Responsible Individual (DRI) for daily operations within the data center. You will lead hands-on installation, maintenance, and troubleshooting of compute and network infrastructure supporting Groq’s AI workloads. * Receive, unpack, move, and install servers and other equipment on the data center floor. * Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks. * Perform hardware-level bring-up and testing using Linux command-line tools. * Maintain accurate inventory and asset accountability for data center equipment. * Troubleshoot and resolve technical issues involving rack, node, cabling, and hardware failures. * Run scripts and diagnostic tools to identify and repair rack cabling and other hardware issues. * Create, update, and resolve tickets in Groq’s ticketing system to maintain clear records of operational work. * Participate in an on-call rotation supporting 24/7 data center operations. * Execute final testing and sign-off for newly built racks. * Partner with cross-functional teams on data center upgrades, deployments, and expansions. * Develop and maintain technical documentation, including diagrams, procedures, and operational runbooks. * Execute work in accordance with data center standards, policies, and procedures while maintaining a high bar for reliability and operational consistency. Ideal candidates have/are: * 2+ years of experience in data center operations or a related field. * Strong working knowledge of data center infrastructure, including servers, storage systems, and network devices. * Hands-on experience installing, cabling, maintaining, and troubleshooting server and network hardware. * Intermediate Linux skills and comfort working from the command line. * Advanced fiber optic cabling skills. * Experience with scripting languages such as Python or Bash. * Experience with data center management software, such as DCIM or BMS. * Familiarity with virtualization and container orchestration technologies, including Kubernetes. * Strong troubleshooting, problem-solving, and analytical skills. * Detail-oriented, with the ability to maintain accurate operational and asset records. * Able to prioritize and execute effectively in a fast-paced operational environment. * Strong communication and collaboration skills. * Curious and motivated to continuously improve your knowledge of data center infrastructure and operations. * Familiarity with tools such as MacBooks, Slack, and Google Workspace. * A bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. * Ability to travel up to 10% of the time. Why Join Us: * Purposeful Hiring: You’re not here by accident, and neither is anyone else. Every teammate is handpicked with intention because who we build with matters. * Builders Wanted: You’re not just riding the rocket ship, you’re building it. Your work directly shapes the trajectory of our company. * Mission-Driven Work: We’re here to make a real impact. Our mission fuels everything we do. * Tackling Hard Problems: If easy isn’t your thing, you’re in the right place. We solve some of the most complex and exciting challenges in our space. * Excellence Is The Standard: High performance isn’t just encouraged, it’s the baseline. And it’s contagious.

What you’ll do

The Data Center Technician will lead the hands-on installation, maintenance, and troubleshooting of compute and network infrastructure. They are responsible for daily operations, including hardware bring-up, cabling, and maintaining accurate inventory records.

Requirements

Candidates must have at least 2 years of experience in data center operations and strong proficiency with Linux and hardware troubleshooting. A bachelor's degree in a related field or equivalent practical experience is required.

Listed skills

• Linux · Preferred
• Python · Preferred
• Kubernetes · Preferred
• Troubleshooting · Preferred
• Asset Management · Preferred
• Technical Documentation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data center operations
• Server hardware
• Network infrastructure
• Linux
• Fiber optic cabling
• Python
• Bash
• DCIM
• BMS
• Kubernetes
• Troubleshooting
• Hardware installation
• Asset management
• Technical documentation
• Scripting
• Network Infrastructure
• Power Distribution Units
• Technical Issues
• Accountability
• Curiosity
• AI/ML Inference
• Scripting Languages
• Slack (Software)
• Data Center Operations
• Analytical Skills
• Bash (Scripting Language)
• Building Management System
• Command-Line Interface
• Communication
• Computer Science
• Information Technology
• Data Center Infrastructure Efficiency
• Fiber Optic Cable
• Issue Tracking
• Networking Hardware
• Python (Programming Language)
• Linux Commands
• Project Management Software
• Operations
• Technical Documentation
• Troubleshooting (Problem Solving)
• Virtualization
• Network Switches
• Diagnostic Tools
• Collaboration
• Google Workspace
• Detail Oriented

Job areas

• Technology
• Engineering
• Data & Analytics
• Data Center Technician
• Data Center Technician / Engineer
• Database Designers and Administrators
• Computer Occupations, All Other