Groupe APP est la maison-mère des marques Mackage et SOIA, basée à Montréal, dont les bureaux se trouvent actuellement à Montréal, Toronto, New York, Miami, Shanghai, Munich et Paris. Groupe APP s’engage à favoriser l’équité en matière d’emploi et sollicite des candidatures de femmes, de minorités visibles, d’Autochtones, de personnes handicapées, de personnes LGBTQ2S+ et de personnes marginalisées. *** APP Group is the Montreal-based parent company of Mackage and SOIA brands with offices currently in Montreal, New York, Miami, Shanghai, Munich and Paris. APP Group is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.
On-site · Montréal
Manage customer requests and resolve product issues, complaints, and escalations through email and, during peak periods, phone and live chat. Maintain customer records, process orders and payments, answer warranty and sales questions, and coordinate the careful handling and return of products within established timelines.
On-site · Montréal
Develop and support global merchandising strategies and assortments for Mackage and SOIA & KYO, using sales, category, fabric, color, and competitive analysis to inform product and line planning. Coordinate with design, retail, wholesale, marketing, ecommerce, and DTC teams; monitor product performance and development timelines, identify business opportunities, and apply markdown strategies to improve profitability.
On-site · Montréal
The Payroll & Reporting Specialist will manage daily payroll processing, benefits administration, and HR data entry for Canadian and U.S. employees. This role involves collaborating with finance and HR teams to ensure accurate reporting, compliance, and support for employee inquiries.
On-site · Montréal
Manage after-sales customer requests via email, phone, and chat to resolve product issues and ensure customer satisfaction. Handle product returns, process orders, and maintain detailed records of customer interactions.
