Créateurs d'expériences uniques de détente | Creators of unique relaxation experiences
Gatineau, Québec
Groupe Nordik est une entreprise en pleine effervescence qui vise à se tailler une place au sommet de l’industrie du mieux-être, de la santé et du tourisme. C’est en misant sur la diversité de ses activités que Groupe Nordik parvient à créer de la valeur et ainsi à développer le marché de l’entreprise. Par l’entremise de sa division Développement corporatif, elle identifie et évalue des opportunités d’affaires afin de s’y associer et de réaliser des projets prometteurs et d’envergure, et ce, au sein d’organisations dynamiques dont les mandats s’inscrivent globalement dans l’univers du mieux-être. Nous sommes actuellement à la recherche de talents qui, grâce à leurs compétences, sauront contribuer à la croissance et à la réalisation de la mission de l’entreprise. Joignez-vous à l’équipe. Nordik Group is a rapidly expanding company that wants to carve out a place for itself at the peak of the wellness, health and tourism industries. By relying on the diversity of its activities, Nordik Group has created value and has grown its market. Through its Corporate Development division, Nordik Group identifies and assesses promising, large-scale projects and business opportunities to accomplish and join along with dynamic organizations with mandates generally focused on wellness. Currently, we are seeking talented people who can contribute to the growth and development of the company’s mission through their individual skills. Join our team.
On-site · Chelsea
Lead the planning, coordination, and delivery of daily wellness rituals and guest experiences, while maintaining service quality, safety, and operational readiness. Recruit, train, schedule, and inspire the ritual team; develop staff wellness initiatives, monitor performance, and collaborate with other departments to improve the experience.
On-site · Chelsea
Welcome, check in, advise, and assist guests with spa services, facilities, reservations, payments, and information about thermotherapy. Maintain clean spa areas, replenish lockers with supplies, and respond attentively to guests’ needs.
On-site · Chelsea
Deliver daily spa rituals and treatments, creating memorable guest experiences in line with the spa’s standards. Help develop new rituals, participate in ongoing training and spa events, and support daily opening, closing, cleanliness, and safety activities.
Remote · Canada
Develop and execute market growth plans across local, distant, U.S. border, and international markets, building B2B partnerships and key accounts with tourism businesses, travel distributors, and corporate clients. Lead regional marketing managers and oversee partner offers, seasonal kiosks, off-site activations, performance reviews, and the allocation of resources across markets.
On-site · Gatineau
Train and coach new team members, support agents and managers, manage gift cards and customer complaints, and coordinate VIP and group reservations. Handle customer interactions across phone, email, chat, SMS, and social media while identifying sales opportunities and maintaining high service quality.
On-site · Chelsea
Deep-clean the spa’s facilities, including saunas, restrooms, dining areas, and guest lockers, and clean floors, carpets, windows, and other interior spaces. Restock supplies, remove waste and recycling, assist the laundry team, and complete other related tasks while following safe work practices.
On-site · Chelsea
Deep-clean spa facilities, including saunas, rest areas, restaurants, floors, carpets, restrooms, windows, and guest lockers. Replenish supplies, remove waste and recycling, assist the laundry team, and complete related cleaning duties so the spa is ready to open the next day.
On-site · Chelsea
Manage daily operations across the restaurant, lounge, café, beer garden, and seasonal venue, ensuring service quality, regulatory compliance, and employee and guest safety. Lead and develop staff, handle customer concerns and operational issues, manage inventory and administrative processes, and support sales growth while controlling costs.
On-site · Chelsea
Welcome massage and treatment guests, answer questions, recommend Comfort Zone products, promote spa offerings, and help ensure a positive guest experience. Manage appointments, payments, receipts, tips, and daily reports while maintaining treatment-area standards and supporting therapists and estheticians.
On-site · Chelsea
Provide a range of massage services, adapting techniques to guest feedback and supporting guests’ relaxation. Help build a loyal client base and continuously improve the guest experience.
On-site · Chelsea
Prepare, cook, plate, and serve food portions, sauces, and garnishes according to established standards, while monitoring food quality and rotating ingredients. Maintain a clean workstation, kitchen, and equipment; check refrigerator temperatures; and collaborate with the service team to provide an excellent guest experience.
On-site · Chelsea
Wash and put away dishes, glassware, utensils, pots, and pans, and maintain cleanliness throughout the kitchen, including floors, ovens, refrigerators, and equipment. Empty and transport garbage, support cooks, and occasionally assist with recipe preparation and kitchen setup.
On-site · Chelsea
Wash and put away dishes, glassware, and utensils, and clean kitchen equipment, floors, and other areas. Support cooks as needed with food preparation and kitchen setup, and handle waste disposal.
On-site · Chelsea
Welcome, register, and assist guests; answer questions about services and facilities; manage reservations, guest records, and payments. Maintain cleanliness and restock guest supplies while sharing relevant information and responding to guests’ needs.
On-site · Whitby
Promote and sell spa products, services, and gift certificates while identifying customer needs and supporting sales targets. Manage kiosk operations, including opening and closing, and assist customers during periods of heavy traffic.
On-site · Chelsea
Clean spa facilities and interior spaces, including saunas, rest areas, restaurants, floors, carpets, restrooms, windows, and guest lockers. Replenish supplies, remove waste and recycling, assist the laundry team, and perform related duties while following safe work practices.
On-site · Gatineau
Lead the contact center’s strategy, performance, staffing, and team development, using key performance indicators and technology improvements to strengthen productivity and customer experience. Partner with other departments, handle complex escalations, and oversee operational processes including customer requests, financial transactions, gift certificates, and fraud alerts.
On-site · Chelsea
Lead and coordinate daily wellness rituals and guest experiences, ensuring high service standards while developing and motivating the ritual team. Oversee schedules, training, supplies, safety, performance reporting, and internal wellness initiatives in collaboration with other departments.
Hybrid · Gatineau
Lead the company’s application portfolio and multidisciplinary teams, setting the roadmap and delivering reliable internal and enterprise platforms, including reservation, payment, ERP, CRM, and HR systems. Oversee application architecture, integrations, AI adoption, cybersecurity, releases, vendor relationships, and portfolio budgets.
On-site · Chelsea
Deliver daily spa rituals and treatments, creating memorable guest experiences while upholding the spa’s service standards. Help develop new rituals, participate in ongoing training and spa events, and support daily operations, including opening, closing, cleanliness, and safety.
