Account Manager

Job summary

The Account Manager is responsible for owning customer relationships and ensuring a seamless experience from quote to delivery. They coordinate internal teams to drive account growth, resolve issues, and maintain long-term customer loyalty.

Job details

The Account Manager is responsible for owning customer relationships and ensuring a seamless experience from quote to delivery. They coordinate internal teams to drive account growth, resolve issues, and maintain long-term customer loyalty. Candidates must have a diploma or university degree and at least 3 years of B2B account management or sales experience in industrial or manufacturing environments. Strong communication, CRM/ERP proficiency, and problem-solving skills are essential for this role.

What you’ll do

The Account Manager is responsible for owning customer relationships and ensuring a seamless experience from quote to delivery. They coordinate internal teams to drive account growth, resolve issues, and maintain long-term customer loyalty.

Requirements

Candidates must have a diploma or university degree and at least 3 years of B2B account management or sales experience in industrial or manufacturing environments. Strong communication, CRM/ERP proficiency, and problem-solving skills are essential for this role.

Benefits

• 13 paid statutory holidays
• Paid sick time
• Flex hours
• Paid vacation time
• Comprehensive group insurance plan
• 24/7 telemedicine service
• Employee Assistance Program
• Employer contribution to RRSP
• Professional development support
• Company events
• Social hours
• On-site parking

Listed skills

• Account Management · Preferred
• CRM Systems · Preferred
• ERP systems · Preferred
• Problem solving · Preferred
• Decision Making · Preferred
• Negotiation · Preferred
• Project management · Preferred
• Forecasting · Preferred
• Contract Negotiation · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account management
• B2B sales
• Customer relationship management
• Manufacturing
• CRM systems
• ERP systems
• Problem-solving
• Decision-making
• Negotiation
• Project management
• Forecasting
• Contract negotiation
• Communication
• Strategic planning
• Customer satisfaction

Job areas

• Sales
• Customer Service & Support
• Manufacturing
• Management & Leadership

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