General Manager

Job summary

Develop business plans and manage the establishment’s budget, financial performance, customer experience, and operational standards. Lead and develop the management team and employees, implement marketing programs, and represent the establishment and brand when needed.

Job details

Les Rôtisseries St-Hubert has been a passion affair since 1951. Our attentive service, signature flavours, and top-quality ingredients have made our dishes famous, whether served in our restaurants or delivered to your home. We cannot give away the secret ingredients of our BBQ sauce, but we’ll let you in on the company’s timeless success: our employees! Job Description As a key contributor to the customer experience, your role will be to: establish annual business development plans, in collaboration with head office promote and share the establishment’s strategic orientations, positioning, and values with employees manage the planning of the budget and financial situation for the establishment ensure customer satisfaction and the quality of the St-Hubert customer experience, and implement measures aimed at increasing employee accountability establish communication mechanisms for all personnel and host certain meetings manage the performance appreciation program foster the development of internal succession implement all measures required to optimize employee loyalty select and train the members of the management team ensure that national, regional, and local marketing programs are implemented oversee the quality, service, and cleanliness of the establishment on occasion, represent the establishment and network to the public and to various business associations through your attitude, convey St-Hubert’s principles of integrity and professionalism Candidate Profile Customer focused Ability to manage priorities Ability to delegate and surround yourself with effective individuals Ability to work under pressure Ability to plan and organize tasks Ability to lead and motivate a team Ability to stimulate and support change Action-oriented listening Ability to recognize and develop talent Ability to mobilize a team Ability to empower employees

What you’ll do

Develop business plans and manage the establishment’s budget, financial performance, customer experience, and operational standards. Lead and develop the management team and employees, implement marketing programs, and represent the establishment and brand when needed.

Requirements

The candidate should be customer-focused and able to plan, organize, prioritize, delegate, and work effectively under pressure. They should also be able to lead and motivate teams, support change, develop talent, and empower employees.

Listed skills

• Priority Management · Preferred
• working under pressure. · Preferred
• Leadership · Preferred
• Change Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Focus
• Priority Management
• Delegation
• Working Under Pressure
• Planning And Organization
• Leadership
• Team Motivation
• Change Management
• Active Listening
• Talent Development
• Team Mobilization
• Employee Empowerment
• Budget Management
• Performance Management
• Customer Satisfaction
• Marketing Program Implementation

Job areas

• Hospitality
• Management & Leadership
• Food & Beverage
• Customer Service & Support
• Finance & Accounting

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