Inside Sales Representative

Job summary

Manage and prioritize customer requests via email, phone, and online channels while providing appropriate solutions. Maximize sales by suggesting complementary products and maintaining close collaboration with outside sales staff.

Job details

Inside Sales Representative Status: Regular, Full time Location: Grande Prairie, Alberta JOB DESCRIPTION Interested? * Daytime schedule: Monday to Friday. * Known customer base, reliable and high-quality products. * Opportunity for advancement. Do you have what we’re looking for? * Experience in B2B sales. * “People” person who puts customer satisfaction at the centre of every decision. * Reliable, resourceful and committed. * Very resilient and good at finding solutions. Here’s a typical day: * Manage and prioritize customer requests coming through various channels (email, phone and online sales). * Respond to customer needs and find appropriate solutions, based on the circumstances. Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.). * Maximize sales to customers; suggest alternative and complementary products. * Work closely with outside sales staff. * Maintain skills and knowledge of product lines and systems used. * May be required to negotiate special prices and terms with customers WHAT’S IN IT FOR YOU Brogan Fire & Safety has grown to be the preferred distributor and service provider for the most recognized and respected manufacturers in the world of safety. We offer a dynamic work environment with great career opportunities. We value initiative, encourage engagement and recognize everyone's contribution. What sets us apart is our: * Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture. * A strong national network offering real opportunities to grow: our people make the difference. Among our benefits: * Flexible group insurance plan customizable to your needs. * Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP). * Group RRSP with employer contribution and TFSA. * Postsecondary Scholarship Program for our employee’s children. * Years of Service Recognition Program. Come build your career with us, a growing network geared for your ambitions! Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

What you’ll do

Manage and prioritize customer requests via email, phone, and online channels while providing appropriate solutions. Maximize sales by suggesting complementary products and maintaining close collaboration with outside sales staff.

Requirements

Requires experience in B2B sales and a customer-centric mindset. Candidates must be reliable, resourceful, and capable of handling negotiations and product knowledge maintenance.

Benefits

• Profit-sharing
• Flexible group insurance plan
• Telemedicine
• Employee Assistance Program
• Group RRSP
• TFSA
• Postsecondary Scholarship Program
• Years of Service Recognition Program

Listed skills

• Problem solving · Preferred
• Product Knowledge · Preferred
• Negotiation · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• B2B sales
• Customer satisfaction
• Problem solving
• Communication
• Negotiation
• Product knowledge
• Sales maximization
• Relationship management
• Outside Sales
• Product Knowledge
• Resourcefulness
• Resilience
• Business To Business
• Customer Service
• Employee Assistance Programs
• Sales
• Telehealth

Job areas

• Sales
• Customer Service & Support
• Security & Safety
• Inside Salesperson
• Business to Business (B2B) Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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