User Experience Designer

About the Role Under the leadership of the Senior Manager, UX Design & Content Strategy, the Junior User Experience Designer will help design and improve products and services for internal and external clients. You'll work alongside experienced UX designers who will provide coaching, feedback, and opportunities to develop your interaction design, and facilitation skills. In this position, you will collaborate with a variety of stakeholders including product managers, business analysts, tax analysts, developers, quality assurance analysts, translators, and content writers. Key Areas of Responsibility: Create wireflows, UI components, and annotated design handoffs for development. Participate in design reviews and usability testing. Contribute to and maintain the design system. Partner with senior designers, product managers, and developers to solve user problems. Use user insights and analytics to inform design decisions. Ability to operate in a fast-paced, interactive, agile environment. Communicate design decisions with clear rationale and incorporate feedback from stakeholders and teammates. Work collaboratively and build relationships with our local and remote cross-functional team involved in the software development process. What You'll Learn: How to facilitate design workshops How to conduct usability testing How to work within an enterprise design system How to collaborate with product and engineering teams How to turn user feedback and analytics into product improvements Required Qualifications Post-secondary education in User Experience and/or Human Computer Interaction (HCI), and have an appreciation for the UX Design process. Have 2-4 years of experience in user interface design, product design, or related design work. A portfolio demonstrating your UX design process and visual design skills. We are particularly interested in seeing: Well-organized and clearly labelled UI components drawn from a design system or component library. Wireflows or user flows that document how users move through a workflow or complete a task. We value evidence of problem solving over polished visuals. Show us how you understood the problem, explored solutions, collaborated with stakeholders, and arrived at a recommendation. An understanding of user-centered design principles and agile development. Great communication skills, written and verbal. You speak up, ask questions, and are coachable. You’re eager to improve your UX / UI skills. Preferred Qualifications Knowledge of responsive design, visual design, typography, colour, and layout. Fluency in English is required and fluency in French is considered an asset. Tools and Technology Expectations: Figma (required) Familiarity with design systems and component libraries Basic understanding of HTML/CSS (nice to have) Some experience collaborating with developers Why work for us For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in electronic processing and filing technology to prepare all types of returns, including personal, small business, corporate, farm, trucker, fishing, U.S., rental and estate. Becoming an H&R Block Associate it is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and inspire confidence in our clients and communities. We know that the ability to deliver outstanding client service starts with having the best talent on our team, and if you want to be part of our success story then we want to hear from you! H&R Block fosters a workplace in which individual differences are recognized, appreciated and respected. Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer. Only those candidates selected for interview will be contacted. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

The Junior User Experience Designer will create wireflows, UI components, and annotated design handoffs while collaborating with cross-functional teams. They will also participate in design reviews, usability testing, and contribute to the maintenance of the enterprise design system.

Candidates must have 2-4 years of experience in user interface or product design and a portfolio demonstrating their UX process. A post-secondary education in User Experience or Human-Computer Interaction is required, along with proficiency in Figma.

• Problem solvingPreferred
• FigmaPreferred
• Data analysisPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• User Experience Design
• Interaction Design
• UI Components
• Wireflows
• Figma
• Usability Testing
• Design Systems
• Agile Development
• User-Centered Design
• Visual Design
• Typography
• Collaboration
• Communication
• Analytics
• Problem Solving
• Tax Software
• Product Improvement
• Figma (Design Software)
• Workflow Management
• Component Libraries
• HyperText Markup Language (HTML)
• User Experience (UX) Design
• Agile Methodology
• Cascading Style Sheets (CSS)
• English Language
• French Language
• User Interface (UI) Design
• Leadership
• Language Translation
• Product Design
• Quality Assurance
• Coaching
• Responsive Web Design
• Tax Compliance Software
• User Interface (UI)
• User Experience (UX)
• Authorization (Computing)
• Filing
• User Flows
• Content Strategy
• User Feedback

• Technology
• Art & Design
• Software
• Finance & Accounting
• User Experience Designer
• User Interface / User Experience (UI / UX) Designer
• Graphic and Multimedia Designers
• Web and Digital Interface Designers

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Apply by

Aug 27, 2026

Posting language

English

Working hours

40 hours per week