Professional Sales Representative

Job summary

Engage prospective customers through inbound and outbound calls, explain the company’s services and incentives, follow up on leads, and schedule repair appointments. Guide customers through repair and insurance processes, coordinate with internal teams, and maintain accurate records in HighLevel and SalesRabbitt.

Job details

Company Description Hail Medic is a high-volume paintless dent repair provider serving customers in Toronto, Canada, Denver, Colorado and the Dallas–Fort Worth, Texas area. Recognized as a trusted leader in the industry, the company has earned hundreds of positive Google reviews across its locations. Its large customer base enables Hail Medic to offer strong incentives, including deductible waivers and free rental cars through a partnership with Hertz Rent-A-Car. The company focuses on making the insurance process simple by assisting with claim filing, inspection scheduling, and rental car arrangements. Hail Medic prioritizes an exceptional customer experience, providing services such as valet support to minimize inconvenience for clients. Role Description The Professional Sales Representative is a full-time hybrid role based in Toronto, ON, with some flexibility for making calls from home. The person in this role will proactively engage potential customers, explain Hail Medic’s services and incentives, and guide them through the repair and insurance process. Daily responsibilities include handling inbound and outbound calls, following up on leads, scheduling repair appointments, and coordinating with internal teams to ensure a seamless customer experience. The representative will clearly communicate the benefits of Hail Medic’s offerings, assist with claim-related questions, and maintain accurate records in the company’s CRM HighLevel and SalesRabbitt. This role requires consistent presence for client evaluations and collaboration, combined with some remote work for follow-up and documentation. Income potential: $85,763-$145,344. This is a commission only position to start with plenty of growth opportunities. Qualifications Demonstrated sales and customer service skills, including prospecting, lead follow-up, and relationship building. Strong communication and interpersonal abilities, with capacity to explain insurance and repair processes in clear, accessible language. Solid organizational and time-management skills to handle multiple leads, appointments, and documentation efficiently. Comfort with technology, including CRM tools, call systems, and basic office software for data entry and reporting. Experience in automotive services, insurance, or related industries is an asset. Ability to work effectively in a hybrid environment, with professionalism in both in-person and remote interactions. High level of integrity, reliability, and commitment to delivering a superior customer experience. Completion of secondary education; post-secondary education in business or a related field is considered an advantage.

What you’ll do

Engage prospective customers through inbound and outbound calls, explain the company’s services and incentives, follow up on leads, and schedule repair appointments. Guide customers through repair and insurance processes, coordinate with internal teams, and maintain accurate records in HighLevel and SalesRabbitt.

Requirements

Candidates should have sales and customer service skills, strong communication and organizational abilities, and comfort using CRM tools and basic office software. Automotive or insurance experience is an asset; secondary education is required, while post-secondary education in business or a related field is an advantage.

Benefits

• Deductible Waivers
• Free Rental Cars

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Appointment Scheduling · Preferred
• Organization · Preferred
• Reliability · Preferred
• interpersonal skills · Preferred
• Sales · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• Prospecting
• Lead Follow-Up
• Relationship Building
• Communication
• Interpersonal Skills
• Insurance Process Guidance
• Appointment Scheduling
• Lead Management
• Organization
• Time Management
• CRM Data Entry
• Technology Proficiency
• Integrity
• Reliability

Job areas

• Sales
• Customer Service & Support