Unit Clerk

Job summary

The Unit Clerk is responsible for scheduling and booking patient procedures using PICES and OR manager software while providing front desk coverage. They also manage the booking grid, coordinate with physician offices, and assist with patient inquiries and emergency case bookings.

Job details

Company Description Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always! At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do. We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve. Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care. Job Description The Unit Clerk is responsible for the scheduling and booking of a variety of client/patient procedures performed in the APU or OR using PICES, OR manager and is responsible for unit clerk coverage at the OR front desk. The incumbent will manage the PICES booking grid, unused procedure time, communicate with the physician offices regarding input of add on cases 48 hours prior to the posting of the elective list in the APU. They will also enter add on urgent cases as required for both the OR and APU. Additional responsibilities include: generating daily elective OR schedule, monitoring and assigning of released time., managing blocks in the electronic scheduling system, resource for office on remote scheduling. Answering phones. Taking emergency booking for OR and APU cases. Greets clients/patients and others as they arrive to the department. Responds to general inquiries, answers and responds to phone calls and messages for OR and APU and other duties as assigned. Qualifications Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes. One (1) year recent relevant clerical experience in a healthcare setting, or recent Medical Office Administration Diploma from a recognized post-secondary institution required Medical terminology certificate required A minimum of 30 wpm typing speed required Must have fast and accurate computer data entry skills Must have familiarity with Microsoft Office applications including Outlook, Word and Excel Experience using patient related databases. Knowledge of electronic scheduling system PICES and OR manager required Previous hospital experience Demonstrated problem solving skills Demonstrated ability to work both as part of a team Must be able to prioritize workload and function independently in a busy environment Good interpersonal and organizational skills Good verbal and written communication skills Good customer service skills and ability to manage stressful situations Able to diplomatically respond to inquiries from staff, volunteers, patients, family members and members of the general public Must be able to read, write, speak and understand English fluently Must be physically able to perform the job: prolonged periods of time sitting at a computer workstation; standing; walking; and pushing and pulling variety of wheeled equipment. Satisfactory employment record and attendance record required The ideal candidate is strong in patient centered care in a dynamic, rapidly changing environment and should be ready to drive change and innovation. We require a person with good communication skills with a clear patient focus with the ability to foster teamwork and cooperation. Additional Information Hours: Monday to Friday days; 0730-1530 (subject to change based on operational requirements) Salary: $30.64 to $31.27 per hour Date Posted: October 20, 2026 Internal Applicants Due By: October 27, 2026 REF4280A Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting. Please note that while this job is posted on Halton Healthcare's career page, it may also appear on third-party job boards. These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching. We do not control or influence these processes. To ensure your application is reviewed by our team, we recommend applying directly through our Halton Healthcare careers site. We thank all those who apply but only those individuals selected for further consideration will be contacted. Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation. The Ontario Public Hospitals Act mandates that hospitals establish health surveillance programs for all individuals working within the hospital. This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment. This includes demonstrating compliance with Halton Healthcare’s Immunization Policies. All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. FTE: Must provide availability of a 0.50 FTE Union Status: CUPE 815 Shift Schedule (Hours are subject to change based on operational needs): Mon-Fri – 7.5 hour day shifts Employment Status: Temporary Part-time Department: OT OR APU Length of temporary contract: Approx. 6 months Site Location: Oakville

What you’ll do

The Unit Clerk is responsible for scheduling and booking patient procedures using PICES and OR manager software while providing front desk coverage. They also manage the booking grid, coordinate with physician offices, and assist with patient inquiries and emergency case bookings.

Requirements

Candidates must have at least one year of relevant clerical experience in a healthcare setting or a Medical Office Administration Diploma. A medical terminology certificate, proficiency in Microsoft Office, and a typing speed of at least 30 wpm are required.

Benefits

• Health and wellness programs
• Inclusion and diversity initiatives
• Professional development opportunities

Listed skills

• Time management · Preferred
• Clinical care · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Unit clerk
• Medical terminology
• PICES
• OR manager
• Data entry
• Scheduling
• Customer service
• Problem solving
• Microsoft Office
• Communication skills
• Interpersonal skills
• Organizational skills
• Time management
• Patient care
• Communication
• Operations
• English Language
• Problem Solving
• Influencing Skills
• Prioritization
• Innovation
• Microsoft Excel
• Artificial Intelligence
• Microsoft Outlook
• Organizational Skills
• Accountability
• Customer Service
• Teamwork
• Clerical Works
• Data Entry
• Compassion
• Cooperation
• Office Administration
• Telephone Skills
• Typing
• Patient-Centered Care
• Hospital Experience
• Medical Terminology
• Clinical Surveillance

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Unit Clerk
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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