Business Clerk

Job summary

The Business Clerk provides clerical and administrative support to patients, families, and healthcare staff. They are responsible for managing appointments, booking procedures, and utilizing various database and scheduling applications.

Job details

As a member of the healthcare team, the Business Clerk provides clerical, administrative or business support to patients, families and those providing service and/or care. Functions according to the job description for Business Clerks. . Grade 12 or equivalent 2. Graduate of community college secretarial or office administration program or recent (within 2 years) equivalent office experience 3. Successful completion of Medical terminology 1 & 2 (proof of certificate from approved program required and subject to testing) 4. Keyboarding skills, minimum of 40 wpm (subject to testing) 5. Demonstrated proficiency in computer applications such as Microsoft Outlook, Word, Excel, and database applications 6. Demonstrated experience in using Meditech applications including but not limited to (Community Wide Scheduling, Patient Care Inquiry and Order Entry Modules) 7. Experience in booking procedures and/or appointments 8. Knowledge and skill in administrative office procedures and use of relevant equipment 9. Demonstrated effective communication, organization and interpersonal skills within an interdisciplinary team environment 10. Demonstrated effective problem solving, organizational, prioritization skills and abilities 11. Demonstrated commitment to Hamilton Health Sciences’ mission, vision, and values

What you’ll do

The Business Clerk provides clerical and administrative support to patients, families, and healthcare staff. They are responsible for managing appointments, booking procedures, and utilizing various database and scheduling applications.

Requirements

Candidates must have a Grade 12 diploma or equivalent and a secretarial or office administration certificate. Proficiency in medical terminology, computer applications, and a minimum typing speed of 40 wpm are required.

Listed skills

• Problem solving · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical terminology
• Keyboarding
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Database applications
• Meditech
• Community Wide Scheduling
• Patient Care Inquiry
• Order Entry
• Booking procedures
• Administrative office procedures
• Communication
• Organization
• Interpersonal skills
• Problem solving
• MEDITECH EHR
• Office Administration
• Effective Communication
• Business Support Systems
• Clerical Works
• Database Application
• Health Sciences
• Interpersonal Communications
• Problem Solving
• Medical Terminology
• Office Procedures
• Scheduling
• Prioritization

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Business Clerk
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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