Business Clerk

Job summary

The Business Clerk provides clerical and administrative support to patients, families, and clinical staff. They are responsible for managing office equipment, scheduling, and maintaining a respectful and caring environment.

Job details

Reporting to the Clinical Manager, the Business Clerk would be responsible to provide Clerical, administrative or business support to patients, families and those providing service and/or care. Functions according to the job description for Business Clerks. 1. Grade 12 education or equivalent. 2. Graduate of community college secretarial or office administration program or equivalent or equivalent office experience. 3. Medical Terminology Certificate 1 and 2 and/or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2 acquired in a different Business Clerk position, which will be subject to testing. 4. Keyboarding 40 wpm. 5. Knowledge and skill with office procedures and equipment such as fax, photocopier, label printer, multiple phone lines, etc. 6. Knowledge and skill in use of computer with working knowledge of Microsoft Office Programs (Word, Excel, Outlook). 7. Knowledge of EPIC preferred: (1) OpTime Surgeon Secretary (2) OpTime Front Desk Template (3) OpTime Scheduler Template (4) Lumens Front Desk and Scheduler (5) HOD with Provider Scheduling. 8. Demonstrated effective communication (verbal and written), interpersonal, public relations and problem-solving skills. 9. Ability to set priorities and organize work accordingly. 10. Ability to deal with various hospital departments effectively and collaboratively. 11. Demonstrated ability to interact with adult and pediatric patients and their families, with patience, courtesy and tact. Ability to demonstrate attributes that contribute to a respectful, caring environment. 12. Ability to appreciate the confidential nature of the position. 13. Ability to sit for long periods, repetitive reaching, repetitive bending.

What you’ll do

The Business Clerk provides clerical and administrative support to patients, families, and clinical staff. They are responsible for managing office equipment, scheduling, and maintaining a respectful and caring environment.

Requirements

Candidates must have a Grade 12 education and a secretarial or office administration diploma. Proficiency in medical terminology, Microsoft Office, and keyboarding at 40 wpm is required.

Listed skills

• Administrative Support · Preferred
• Microsoft Office · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Microsoft Outlook · Preferred
• Communication · Preferred
• interpersonal skills · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clerical support
• Administrative support
• Medical terminology
• Keyboarding
• Office procedures
• Microsoft Office
• Word
• Excel
• Outlook
• Epic
• Communication
• Interpersonal skills
• Problem-solving
• Organization
• Customer service
• Tactfulness
• Patience
• Office Administration
• Effective Communication
• Microsoft Excel
• Business Support Systems
• Pediatrics
• Clerical Works
• Public Relations
• Problem Solving
• Medical Terminology
• Microsoft Outlook
• Office Procedures
• Scheduling

Job areas

• Administrative
• Healthcare
• Customer Service & Support
• Business Clerk
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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