Business Clerk

Job summary

The Business Clerk provides essential administrative and clerical support to healthcare teams in outpatient clinics, including patient registration and appointment scheduling. They are also responsible for managing clinic charts, monitoring supply inventory, and facilitating communication across departments.

Job details

As a member of the multidisciplinary health care team, the Business Clerk provides clerical, administrative, and business support to patients, nurses, and clinicians in outpatient clinics. The Business Clerk processes referrals; schedules and changes appointments; registers patients; schedules physician clinics; prepares the clinics' charts; monitors the inventory of supplies and places orders; takes minutes at staff and business meetings; and relays and processes information using a range of communication technologies. Functions according to the job description for Business Clerks. 1. Grade 12 or equivalent 2. Commercial/Business/Secretarial College Diploma/certificate or equivalent office experience 3. Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2 acquired in a different Business Clerk position, which may be subject to testing 4. Demonstrated experience in accurately using Meditech modules: Patient Registration, Community Wide Scheduling, Order Entry, PCI, Client Server, and Materials Management 5. Keyboarding 40 w.p.m 6. Demonstrated proficiency in using Microsoft Office Software: Outlook, Word, Excel, Access 7. Mathematical skills related to scheduling and statistical documents 8. Demonstrated effective communication (verbal and written), interpersonal, public relations and problem solving skills 9. Ability to set priorities and organize work accordingly 10. Ability to liaise with various hospital departments effectively and collaboratively 11. Ability to maintain patient confidentiality 12. Ability to sit for long periods, repetitive reaching, repetitive bending 13. Knowledge, skill, and experience in office procedures and equipment use 14. 2 years recent experience in an out-patient clinic preferred

What you’ll do

The Business Clerk provides essential administrative and clerical support to healthcare teams in outpatient clinics, including patient registration and appointment scheduling. They are also responsible for managing clinic charts, monitoring supply inventory, and facilitating communication across departments.

Requirements

Candidates must possess a Grade 12 diploma, a relevant business or secretarial certificate, and a Medical Terminology certificate. Proficiency in Meditech modules and Microsoft Office software, along with at least two years of recent experience in an outpatient clinic, is preferred.

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• record keeping · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Inventory management · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient registration
• Medical terminology
• Scheduling
• Order entry
• Inventory management
• Microsoft office
• Data entry
• Communication
• Interpersonal skills
• Problem solving
• Time management
• Organizational skills
• Keyboarding
• Record keeping
• Clerical support
• MEDITECH EHR
• Order Entry
• Effective Communication
• Microsoft Access
• Microsoft Excel
• Business Support Systems
• Clerical Works
• Public Relations
• Problem Solving
• Materials Management
• Mathematics
• Medical Terminology
• Microsoft Outlook
• Microsoft Office
• Office Procedures
• Medical Privacy
• Patient Registration

Job areas

• Administrative
• Healthcare
• Customer Service & Support
• Business Clerk
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive