Business Clerk

Job summary

Provides clerical and administrative support to patients, families, and healthcare staff within a fast-paced hospital environment. Manages scheduling, patient billing, and documentation while ensuring compliance with human resource policies and collective agreements.

Job details

As a member of the healthcare team, provides clerical, administrative or business support to patients, families and those providing service and/or care. The incumbent functions according to the job description for Business Clerks. 1. Grade 12 or equivalent 2. Graduate of community college secretarial or office administration program or equivalent or equivalent office experience 3.Critical Care services for Business Clerk or Office experience preferred. 4.Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1and 2 acquired in a different Business Clerk position, which may be subject to testing. 5.Keyboarding 40 WPM, which may be subject to testing. 6. Demonstrated skill in use of Meditech, MS Exchange, MS Word, CCIS. 7. Knowledge of and ability to implement scheduling practices related to union and non-union staff 8. Demonstrated ability to interpret and consistently apply human resource policies and procedures, collective agreement language 9. Ability to set priorities and organize work accordingly. 10.Mathematical skills related to patient billing. 11. Demonstrated effective communication (verbal & written), interpersonal, public relations and problem- solving skills. 12. Ability to set priorities and organize work accordingly. 13. Ability to deal with various hospital departments effectively and collaboratively. 14. Ability to appreciate the confidential nature of the position. 15. Ability to sit for long periods, repetitive reaching, repetitive bending. 16. Ability to work within a fast paced, rapidly changing environment. 17. Ability to demonstrate that the candidate meets the qualifications of the posting.

What you’ll do

Provides clerical and administrative support to patients, families, and healthcare staff within a fast-paced hospital environment. Manages scheduling, patient billing, and documentation while ensuring compliance with human resource policies and collective agreements.

Requirements

Requires a Grade 12 diploma and a secretarial or office administration program certificate, along with a Medical Terminology Certificate. Candidates must demonstrate proficiency in specific software, maintain a typing speed of 40 WPM, and possess strong interpersonal and organizational skills.

Listed skills

• Problem solving · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Communication · Preferred
• Data entry · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clerical support
• Administrative support
• Medical terminology
• Keyboarding
• Meditech
• MS Exchange
• MS Word
• CCIS
• Scheduling
• Human resource policies
• Patient billing
• Communication
• Interpersonal skills
• Problem-solving
• Public relations
• Data entry
• MEDITECH EHR
• Office Administration
• Effective Communication
• Microsoft Word
• Billing
• Business Support Systems
• Clerical Works
• Public Relations
• Microsoft Exchange Servers
• Human Resource Policies
• Problem Solving
• Medical Terminology

Job areas

• Administrative
• Healthcare
• Customer Service & Support
• Business Clerk
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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