front desk hotel manager
On-site · Calgary
Education: Secondary (high) school graduation certificate. Work setting: Hotel, motel, resort. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare budgets and monitor revenues and expenses. Prepare marketing plans. Enforce policies and procedures. Address customers' complaints or concerns. Develop and implement business pl…