Business Analyst & Workflow Associate Consultant, Corporate Legal Solutions

Job summary

The Associate Consultant will identify automation opportunities within legal and compliance workflows and design solutions using no-code or low-code platforms. They will also manage client engagements, facilitate workshops, and provide ongoing support for legal technology tools.

Job details

Harbor is seeking an entry-level Associate Consultant to join our Corporate Legal Solutions team. At the intersection of legal innovation and digital transformation, our Business Analysts play a critical role in reshaping how legal departments operate. We work with corporate legal teams, law firms, and enterprise partners to streamline processes, reduce operational friction, and introduce automation where it matters most. We are a high-growth team of advisors and hands-on contributors working on cutting-edge legal technology and workflow automation solutions. This role is ideal for someone who loves solving problems, designing elegant workflows, and contributing to a mission-driven team that values innovation, ownership, and impact. As a Business Analyst/Associate Consultant, you will serve as a strategic bridge between the business and technology. You will work directly with legal departments at Fortune 500 companies, identifying pain points in legal and compliance workflows and designing automation solutions using no-code or low-code platforms. You will be involved in all aspects of client engagement, from discovery and ideation to implementation and delivery. You will also have the opportunity to: * Operate as part of a nimble team of consultants (typically 2–5), with mentorship from senior leaders * Play a key role in process redesign, system testing, and client success * Help shape the future of a rapidly growing tech-driven consulting firm -------------------------------------------------------------------------------- RESPONSIBILITIES: * Conduct interviews, research, and process observations to identify automation opportunities * Create process maps, requirements documents, and solution designs that reflect optimized workflows * Develop and test automated workflows using no-code or low-code platforms * Troubleshoot workflows not meeting customer expectations * Alter existing workflows based on changing user requirements, Serve as the voice of the user, ensuring intuitive, efficient, and delightful end-user experiences * Provide first-line support to business and legal users of CLM platforms and legal AI tools through established support channels. * Support data-quality, reporting, testing, and administrative activities as needed. * Facilitate workshops, client presentations, and real-time problem solving * Maintain project ownership, monitoring timelines, scope, and budget to ensure successful outcomes * Deliver client-facing reports, proposals, and supporting documentation * Build expertise in legal technology tools, workflow best practices, and system integrations * Collaborate with cross-functional teams including engineers, legal professionals, and developers * Stay ahead of legal tech trends and identify areas for innovation and growth WHAT WE ARE LOOKING FOR: * Strong analytical and problem-solving skills, especially around processes and systems * Ability to communicate complex ideas clearly, both verbally and in writing * Experience creating process documentation and workflow diagrams * Comfort translating business requirements into technical specifications or configurations * Proficiency with productivity tools such as Excel, PowerPoint, Word, and Visio or Lucidchart * Technical aptitude and a willingness to learn no-code or low-code platforms * Passion for legal technology, operations, or enterprise workflow automation * Experience working with legal departments or related functions is a plus * Entrepreneurial mindset that is confident, adaptable, and proactive * Willingness to work in a fast-paced, collaborative, and remote-first environment * Bonus: familiarity with platforms like TAP, ServiceNow, Onit, Checkbox, Airtable, Malbek, or Tonkean QUALIFICATIONS: * Four-year undergraduate degree in business, finance, legal studies, MIS, computer science, or a similar field * Three or more years of experience in consulting, legal operations, or process automation * Demonstrated leadership in academic, professional, or extracurricular settings * Relevant internships or early-stage startup experience preferred About Us: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem. Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

What you’ll do

The Associate Consultant will identify automation opportunities within legal and compliance workflows and design solutions using no-code or low-code platforms. They will also manage client engagements, facilitate workshops, and provide ongoing support for legal technology tools.

Requirements

Candidates must have a four-year undergraduate degree and at least three years of experience in consulting, legal operations, or process automation. Strong analytical skills, proficiency in productivity software, and the ability to translate business requirements into technical specifications are required.

Listed skills

• Technical Documentation · Preferred
• Problem solving · Preferred
• Process Mapping · Preferred
• Business analysis · Preferred
• Project management · Preferred
• Requirements gathering · Preferred
• Workflow Automation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Analysis
• Workflow Automation
• Process Mapping
• Requirements Gathering
• Legal Technology
• No-code Platforms
• Low-code Platforms
• System Testing
• Project Management
• Client Engagement
• Data Quality
• Technical Documentation
• Problem Solving
• Legal Operations
• Process Redesign
• Consulting
• Ideation
• Workflow Management
• Low-Code Development Platform (LCDP)
• Workshop Facilitation
• Airtable
• Willingness To Learn
• Digital Transformation
• Microsoft Excel
• Research
• Automation
• Business Process Reengineering
• Corporate Finance
• Management Information Systems
• Business Process Automation
• Business Requirements
• Communication
• Computer Science
• Leadership
• Innovation
• Mentorship
• Microsoft Visio
• Operations
• Microsoft PowerPoint
• Presentations
• Productivity Software
• Timelines
• Troubleshooting (Problem Solving)
• User Requirements Documents
• Writing
• Claims And Litigation Management
• Technical Acumen
• ServiceNow

Job areas

• Consulting
• Legal
• Technology
• Software
• Data & Analytics
• Workflow Analyst
• Business / Management Consultant
• Management and Organization Analysts
• Management Analysts