dental receptionist

Job Description: Dental Administrative Assistant / Receptionist We are seeking a motivated and experienced Dental Administrative Assistant/Receptionist who is passionate about delivering exceptional patient care and supporting the efficient operation of a busy dental practice. The ideal candidate is energetic, organized, and committed to providing a welcoming and professional experience for every patient. Office Hours * Monday: 9:00 AM ? 6:00 PM * Tuesday: 9:00 AM ? 6:00 PM * Wednesday: 9:00 AM ? 7:00 PM * Thursday: 9:00 AM ? 6:00 PM * Friday: 9:00 AM ? 4:00 PM * Saturday: 10:00 AM ? 3:00 PM Key Responsibilities * Able to use *Paradigm* software * Greet and welcome patients warmly, ensuring a positive and professional first impression at all times. * Schedule patient appointments efficiently in person, over the phone, and via email. * Maintain accurate, complete, and compliant patient records in accordance with regulatory standards. * Explain treatment plans, financial arrangements, insurance coverage, and payment options clearly to patients. * Prepare insurance estimates, submit claims, process billing, and ensure smooth financial transactions. * Communicate effectively and courteously with patients, dental staff, and external contacts, promptly addressing inquiries and concerns. * Maintain a clean, organized, and well-stocked reception and office area. * Collaborate with team members to support an efficient, professional, and positive work environment. * Demonstrate strong critical thinking and problem-solving skills, addressing issues independently and efficiently. * Utilize Windows-based dental software, scheduling systems, and general office applications proficiently. * Uphold the highest standards of professionalism, empathy, and confidentiality when handling patient information. Job Type: Full-time Pay: $25.00-$30.00 per hour Benefits: * Dental care Ability to commute/relocate: * Burlington, ON L7S 2J1: reliably commute or plan to relocate before starting work (required) Application question(s): * Which dental softwares have you use in the past ? Education: * Secondary School (preferred) Experience: * Dental receptionist: 2 years (required) Work Location: In person