(Remote) Project Manager
The Project Manager will manage customer relationships during implementations to ensure satisfaction, profitability, and adherence to project scope and budget. They are responsible for resolving project issues, managing financials, and providing status updates to management and stakeholders.
- Remote
- Canada, United States
- Posted Sep 3, 2026
- 1 position
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Job summary
FusionSoft, a division of Harris; is seeking a Project Manager who will be responsible for managing the customer relationship during implementations and ensuring a high degree of customer satisfaction. They will collaborate with stakeholders and internal teams to deliver projects on schedule and within the budget while meeting scope requirements. They will possess excellent communication skills and proven problem-solving skills. This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean. Preference will be given to candidates who can work in PST timezone. Salary: 120K - 135K AI & Innovation Mindset We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards. What your impact will be: Manage the scope of the project and changes to the project deliverables, while ensuring customer satisfaction and profitability. Explain implications of changes to project scope and priorities to client and management to ensure changes are understood and approved. Manage project financials. Proactively resolve project issues to mitigate delays and reduce the impact on project timelines. Provide updates to the management team and coworkers on customer/project status. Travel This person must be willing to travel as necessary. The position is not anticipated to travel more than 30-50%. What we are looking for: Education in Business Administration or related field. Experience in managing software development projects through all phases of the project life cycle. Understanding of software development processes and methodologies. Ability to communicate complex technical concepts to non-technical stakeholders. Proven leadership abilities and experience in leading cross-functional teams. Excellent analytical skills to assess project progress and make data-driven decisions. This position requires a senior level project manager who is adept at communicating with various levels of an organization. This role must also be comfortable managing resources located throughout the world. What we can offer: 3 weeks’ vacation and 5 personal days Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment Employee stock ownership and RRSP/401k matching programs Lifestyle rewards Remote work and more! About FusionSoft: FusionSoft serves the electric utility market and has a significant presence among the largest domestic providers. Through serving these industry leaders for more than two decades, we have created solutions based on best practices. Highly flexible software, deep industry knowledge, and a mature, customer-centric delivery organization have all contributed to FusionSoft's success in delivering industry-leading solutions. About Harris: Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses. #LI-remote
What you’ll do
The Project Manager will manage customer relationships during implementations to ensure satisfaction, profitability, and adherence to project scope and budget. They are responsible for resolving project issues, managing financials, and providing status updates to management and stakeholders.
Requirements
Candidates must have education in Business Administration or a related field and experience managing software development projects throughout the full lifecycle. The role requires strong leadership, analytical skills, and the ability to communicate complex technical concepts to non-technical stakeholders.
Benefits
• 3 weeks vacation • 5 personal days • Comprehensive medical benefits • Dental benefits • Vision benefits • Employee stock ownership • RRSP/401k matching programs • Lifestyle rewards
Listed skills
- Problem solvingPreferred
- LeadershipPreferred
- CommunicationPreferred
- Project managementPreferred
- Stakeholder ManagementPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Project management
- Customer relationship management
- Software development lifecycle
- Stakeholder management
- Financial management
- Leadership
- Cross-functional team leadership
- Analytical skills
- Data-driven decision making
- Communication
- Problem-solving
- AI tools
- Automation tools
- Technical communication
- Cross-Functional Team Leadership
- Project Scoping
- Workflow Management
- Curiosity
- Emerging Technologies
- Data-Driven Decision Making
- Analytical Skills
- Artificial Intelligence
- Software Development
- Automation
- Customer Relationship Management
- Business Administration
- Management
- Investments
- Customer Service
- Electric Utility
- Medical Software
- Innovation
- Problem Solving
- Project Management
- Project Management Life Cycle
- Proprietary Software
- Timelines
Job areas
- Management & Leadership
- Software
- Technology
- Customer Service & Support
- Energy
- Project Manager
- Project Manager (General)
- Management and Organization Analysts
- Project Management Specialists
Additional details
- Minimum education
- Bachelor’s degree
- Minimum experience
- 5+ years
- Posting language
- English
- Working hours
- 40 hours per week
