Continuous Improvement Lead

Job summary

Lead the transformation of administrative processes across planning, supply chain, and customer service using Lean principles to eliminate waste. Collaborate with global stakeholders and IT partners to implement best practices and embed a culture of continuous improvement.

Job details

Hartmann Canada Inc, in Brantford, Ontario is a division of Hartmann North America. We are the world leader of moulded fibre egg cartons. The demand for moulded fibre and environmentally sustainable products is rapidly increasing. Hartmann has committed and invested in this area to meet the growing demand of our products. Join Our Global Process Excellence Team as a Continuous Improvement Lead for Planning, Supply Chain and Customer Service. We’re building a brand-new Global Process Excellence (PEX) team—and we’re looking for a driven, hands-on leader with a strong Lean foundation. This is a unique opportunity to take on a high-impact, global role, driving continuous improvement initiatives across Europe and North America. In this role, you’ll be at the center of transforming how we operate—streamlining administrative processes across planning, customer service, logistics, and inventory management. Leveraging Lean principles and methodologies, you’ll collaborate with cross-functional teams, relevant stakeholders, and IT partners to optimize workflows, eliminate waste, and embed a culture of continuous improvement across the organization. What You’ll Do As our Continuous Improvement Lead, you will: Apply Lean methodologies to map current-state processes, identify administrative waste, and drive sustainable improvements within Planning, Supply Chain and Customer Service Partner with Process Owners and key stakeholders to uncover optimization opportunities and implement best practices Facilitate structured Lean workshops (e.g., value stream mapping, Kaizen events) and lead process redesign initiatives Drive continuous improvement initiatives aligned with global business strategy in collaboration with the PEX Steering Committee Monitor and report on KPIs tied to process efficiency and Lean performance, translating insights into actionable improvements Lead change management efforts to adopt and sustain a Lean mindset Collaborate with IT to enable digital solutions that support Lean and efficient workflows Develop and uphold global CI standards, governance frameworks, and Lean best practices Stay current on Lean advancements, digitalization trends, and process excellence methodologies Your Impact Your work will directly shape the future of our global operations. By embedding Lean thinking into everyday administrative practices, you’ll help build smarter, more efficient administrative processes and a culture focused on continuous improvement across regions. You’ll join a collaborative, international team spanning Europe and North America, reporting to the Head of Global Process Excellence at our Danish headquarters. What You Bring Strong, hands-on Lean expertise is essential—with a track record of applying Lean principles to deliver measurable results within administrative processes 8+ years of experience in continuous improvement or process optimization within a manufacturing environment Deep knowledge of Planning, Customer Service, and Logistics/Inventory administrative processes is a must Proven experience leading Lean workshops (e.g., Kaizen, value stream mapping) and implementing structured CI frameworks in global settings Lean certification (Green Belt or higher) required Project management experience is a strong advantage Ability to influence and collaborate effectively across all organizational levels Experience working in cross-cultural, international teams Solid understanding of ERP systems; exposure to AI, automation, or digital tools is a strong advantage Fluency in English (written and spoken) Additional Information International travel: approximately 30–45 days per year (primarily within Europe and North America) This is an on-site role based in Brantford, Ontario. Candidates must be located in Canada and within commuting distance to the Brantford office. What We Offer We offer attractive working conditions and benefits to our employees and their families: Competitive salary Annual Variable Compensation Safety Shoe Allowance Professional Career Development opportunity Education Reimbursement & Training Opportunities Group Health insurance benefits Group Retirement pension plan Employee and Family Assistance Program Why Join Us? Benefits At Hartmann Packaging, we genuinely value our employees and are dedicated to supporting their well-being and professional growth. We offer a well-rounded benefits package that includes: Prescription Drug Coverage Extended Health Benefits Dental Care Vision Care Accidental Death & Dismemberment (AD&D) Insurance We also provide additional perks designed to enhance your work-life balance and support your personal development: Supportive Work-Life Balance A ‘Random/Float Day’ Off Fun, Employee-Led Social Events Recognition Through Employee Awards Weekly Pay Schedule for Hourly Employees Allowance for Safety Boots and Prescription Glasses And so much more! At Hartmann Packaging, we are committed to protecting your personal information during the recruitment process. By applying, you consent to the collection and use of your personal data—such as your name, contact details, resume, and other application materials—for the purpose of evaluating your qualifications and communicating with you throughout the hiring process. Your information will only be shared with internal team members involved in recruitment and will not be sold or shared with third parties. We take reasonable steps to safeguard your data and may retain it for future opportunities unless you request otherwise. For any questions or to access, correct, or delete your information, please contact our HR department. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current, existing vacancy within our organization. Hartmann Packaging is an equal opportunity employer. We are committed to meeting the needs of applicants with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005. If you require accommodation at any stage of the hiring process, please contact our Human Resources team.

What you’ll do

Lead the transformation of administrative processes across planning, supply chain, and customer service using Lean principles to eliminate waste. Collaborate with global stakeholders and IT partners to implement best practices and embed a culture of continuous improvement.

Requirements

Requires 8+ years of experience in continuous improvement within a manufacturing environment and a Lean certification (Green Belt or higher). Must possess deep knowledge of logistics and planning processes and be able to travel internationally 30-45 days per year.

Benefits

• Competitive salary • Annual Variable Compensation • Safety Shoe Allowance • Professional Career Development opportunity • Education Reimbursement & Training Opportunities • Group Health insurance benefits • Group Retirement pension plan • Employee and Family Assistance Program • Prescription Drug Coverage • Extended Health Benefits • Dental Care • Vision Care • Accidental Death & Dismemberment (AD&D) Insurance • Supportive Work-Life Balance • Random/Float Day Off • Employee-Led Social Events • Employee Awards

Listed skills

• Continuous Improvement · Preferred
• Process Optimization · Preferred
• Customer service · Preferred
• Change Management · Preferred
• ERP systems · Preferred
• Supply chain management · Preferred
• Kaizen · Preferred
• Logistics · Preferred
• Project management · Preferred
• Inventory management · Preferred
• Stakeholder Management · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Lean Methodologies
• Continuous Improvement
• Value Stream Mapping
• Kaizen
• Process Optimization
• Change Management
• Project Management
• Supply Chain Management
• Inventory Management
• Logistics
• Customer Service
• ERP Systems
• KPI Monitoring
• Cross-functional Collaboration
• Digital Transformation
• Stakeholder Management

Job areas

• Manufacturing
• Management & Leadership
• Logistics
• Customer Service & Support
• Environmental & Sustainability