Shop Supervisor

Job summary

The Shop Supervisor is responsible for the daily supervision of 10 to 15 staff members and coordinating with various departments to maximize shop floor efficiency. They must ensure quality standards are met, provide on-the-job training, and maintain compliance with all OHS policies.

Job details

Hawk Machine Works is seeking a Shop Supervisor who must have CNC Machining Experience to own daily production performance at our busy machine shop facility in Edmonton. This is not a headcount-babysitting role. You are accountable for what comes off the floor throughput, on-time delivery, first-pass quality, and safety for a team of 10–15 machinists and support staff. We machine precision components for the oil and gas sector. Tolerances are unforgiving and delivery commitments are firm. We're looking for someone who has run a floor, knows how to unlock a bottleneck before it becomes a late shipment, and can hold a team to a standard without burning it out. What You'll Own Throughput & Delivery Accountable for daily production output against schedule and machine utilization targets Sequence and dispatch work across the floor; identify and clear bottlenecks, tooling gaps, setup delays, and material shortfalls before they cost you a shipment Coordinate with Team Leaders, Quality Assurance, and Shipping to balance workload and keep jobs moving Lead daily production meetings; surface schedule risk early with a proposed recovery plan, not just a problem Quality Outcomes Accountable for first-pass quality and rework reduction on your floor Ensure every job is run to the routing, print, work instruction, and setup documentation — no verbal shortcuts Partner with QA to enforce inspection requirements and quality procedures without exception Drive root cause and corrective action on non-conformances; make the fix stick People & Capability Develop the team's technical bench through on-the-job training, coaching, and hands-on support Set clear expectations, give timely feedback, and address performance and conduct issues in partnership with management [and HR] Communicate with team members and management clearly, honestly, and promptly Safety Enforce all OHS policies, safe work practices, and PPE requirements — every shift, every person Participate in safety meetings, inspections, hazard assessments, and incident investigations Model the standard you expect. No shortcuts. Qualifications Required [5]+ years machining experience in a production machine shop [3]+ years supervising, leading, or coordinating a shop floor team Working knowledge of CNC and manual machining (lathe, mill, ) Ability to read and interpret engineering drawings, GD&T, and technical specifications Demonstrated ability to drive output while holding quality and safety standards Strong communication skills under production pressure Preferred Machinist trade certification (Journeyperson / Red Seal) Oil and gas component manufacturing experience ISO 9001 or API quality management system exposure Experience with [ERP/scheduling system] Leadership for Safety Excellence or equivalent supervisor OHS training [First Aid / overhead crane / forklift certification] Working Conditions Shop floor environment; standing, walking, periodic lifting up to 50 lbs Shift: Days Overtime may be required to meet customer delivery commitments What We Offer $35.00 – $40.00 per hour, based on experience and certification Overtime after 40 hours at 1.5x Comprehensive health, dental, and vision benefits Employee Share Purchase Program Boot and tool allowance Stable, long-term work with an established Alberta manufacturer

What you’ll do

The Shop Supervisor is responsible for the daily supervision of 10 to 15 staff members and coordinating with various departments to maximize shop floor efficiency. They must ensure quality standards are met, provide on-the-job training, and maintain compliance with all OHS policies.

Requirements

The role requires experience in a machine shop environment with the ability to lead teams and manage production workflows. Candidates must be proficient in quality assurance procedures and possess strong communication skills to interact effectively with management and staff.

Listed skills

• Team Leadership · Preferred
• Quality assurance · Preferred
• Production Planning · Preferred
• Coaching · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Shop Supervision
• Team Leadership
• Quality Assurance
• Production Planning
• Machining
• Staff Training
• Coaching
• OHS Compliance
• Workflow Optimization
• Communication
• Efficiency Management
• Management
• Coordinating
• Workflow Management
• Safety Assurance
• Quality Management

Job areas

• Manufacturing
• Management & Leadership
• Trades
• Engineering
• Shop Supervisor
• Retail Store Supervisor
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

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