Client & Product Transformation | AVP to EVP

Halifax, NS
Hybrid
Posted Oct 19, 2026
1 position

$98,000–$244,000 / year

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Employment type: Full-time
Experience level: Lead · 10+ years
Minimum education: Professional degree
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Lead or support transformation initiatives across Investor Relations, Transfer Agency, AML, and KYC, identifying opportunities for automation, standardization, technology implementation, and process improvement. At senior levels, lead strategic client engagements, oversee service delivery and governance, identify risks, and mentor team members.

Job details

Client & Product Transformation | AVP to EVP Halifax, NS | Hybrid Salary: $98,000 – $244,000 depending on level Ref: 1127225 Your new company Hays is partnering with a leading global financial services organization to recruit multiple professionals into its Client & Product Transformation team in Halifax. These opportunities sit within a team focused on improving how services are delivered through transformation, technology, process optimization and operational improvement. Your New Role There are currently opportunities across four levels: Assistant Vice President: $98,000 – $128,000 | 6–8 years’ experience Vice President: $107,000 – $143,000 | 8–10 years’ experience Senior Vice President: $125,000 – $171,000 | 10+ years’ experience Executive Vice President: $176,000 – $244,000 | 12+ years’ experience Depending on your experience and seniority, you will lead or support transformation initiatives across Investor Relations, Transfer Agency, AML and KYC. You will work with clients and senior stakeholders to identify opportunities for automation, standardization, technology implementation and process improvement, while providing subject matter expertise within Investor Relations and/or AML/KYC. At the more senior levels, responsibilities will also include leading strategic client engagements, managing service delivery and governance, identifying risks, and mentoring and developing team members. What You’ll Need to Succeed 6+ years’ experience within Investor Relations, Transfer Agency, AML/KYC or Compliance Experience delivering transformation, process improvement or operational change initiatives Strong client-facing and stakeholder management experience A track record of improving established processes and implementing technology-enabled solutions Strong communication, analytical and problem-solving skills Leadership and team management experience for the more senior positions Strong knowledge of KYC/AML and regulatory requirements where relevant to your area of specialization A professional qualification, Bachelor’s or Master’s degree What you’ll get in return You’ll have the opportunity to join a global financial services environment where you can use your operational expertise while developing your career across transformation, technology and strategic client delivery. These are hybrid positions based in Halifax, with salaries ranging from $98,000 to $244,000, depending on the level and your experience, alongside benefits, professional development support and flexible working arrangements. What you need to do now If you meet all the requirements for this role, please apply quoting reference number: 1127225, and indicate which level of position you are interested in. Thank you in advance for your interest. We regret that we can only respond to candidates chosen for interview. This posting is for an new vacancy with the organization. AI may be used in the screening process for this role.

What you’ll do

Requirements

Candidates need at least 6 years of experience in Investor Relations, Transfer Agency, AML/KYC, or Compliance, along with experience delivering transformation, process improvement, or operational change. Strong client and stakeholder management, communication, analytical, and problem-solving skills are required; senior roles also require leadership experience, and a professional qualification or bachelor's or master's degree is listed.