Leasing Manager

Job summary

Manage the residential leasing process from initial inquiries and property tours through application screening, lease preparation, and move-in coordination. Support property operations through lease administration, resident requests, vendor coordination, rent collection administration, recordkeeping, and general office management.

Job details

Your new company Hays is partnering with an established, privately owned real estate company with a long-standing presence in Metro Vancouver. The organization owns and manages a diverse portfolio of residential rental communities, along with select retail, office and industrial properties. This is an opportunity to join a stable and collaborative organization where you will gain exposure beyond leasing and learn more about the wider property management business. Your new role You will manage the leasing journey from initial inquiry through to viewings, screening, documentation and move-in. You will also support the wider property team with lease administration, resident requests, vendor coordination and general office management. The position offers broader exposure than a traditional leasing role. You will work closely with the Property Manager, Building Managers, accounting team, contractors and head office, giving you an opportunity to learn about the wider organization and its portfolio. Your responsibilities will include: Responding to leasing inquiries by phone and email Coordinating and conducting property and suite tours Managing rental applications, resident screening and reference checks Preparing leases and ensuring documentation is accurate and complete Coordinating move-in and move-out inspections Administering parking, storage and bicycle agreements Supporting rent collection administration and bank deposits Maintaining organized leasing records, files and internal communications Coordinating with vendors, contractors and service providers Assisting with office management and general administration Supporting the Property Manager and onsite team with operational documentation Identifying opportunities to improve the leasing and resident experience What you'll need to succeed The company is open to an experienced Leasing Manager or a strong Leasing Coordinator or Administrator who is ready to take on more ownership and continue developing within the industry. You will also bring: Previous residential leasing or property administration experience Strong customer service and relationship-building skills Confidence managing the leasing process from inquiry through to move-in Excellent written and verbal communication Strong organization and attention to detail Ability to manage competing priorities in a busy property environment A proactive and solutions-focused approach Confidence communicating with residents, vendors and contractors Working knowledge of the Residential Tenancy Act would be an asset Proficiency with Microsoft Office and property or work-order management systems A willingness to assist with leasing, administration and day-to-day operations What you'll get in return $60,000–$70,000 base salary, depending on experience 3 weeks’ vacation Extended health benefits after 3 months Annual discretionary bonus RRSP matching after one year Lifestyle and wellness allowance Exposure to a large residential rental community Some exposure to commercial property What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

What you’ll do

Manage the residential leasing process from initial inquiries and property tours through application screening, lease preparation, and move-in coordination. Support property operations through lease administration, resident requests, vendor coordination, rent collection administration, recordkeeping, and general office management.

Requirements

Candidates should have residential leasing or property administration experience, strong customer service and communication skills, and the ability to manage competing priorities with accuracy and initiative. Working knowledge of the Residential Tenancy Act and proficiency with Microsoft Office and property or work-order management systems are assets.

Benefits

• Three Weeks’ Vacation
• Extended Health Benefits
• Annual Discretionary Bonus
• RRSP Matching
• Lifestyle And Wellness Allowance

Listed skills

• Customer service · Preferred
• Relationship Building · Preferred
• Vendor Coordination · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Residential Leasing
• Property Administration
• Customer Service
• Relationship Building
• Rental Application Processing
• Resident Screening
• Reference Checks
• Lease Preparation
• Lease Administration
• Move-In And Move-Out Inspections
• Rent Collection Administration
• Vendor Coordination
• Office Management
• Written And Verbal Communication
• Organization And Attention To Detail
• Microsoft Office

Job areas

• Customer Service & Support
• Administrative
• Management & Leadership
• Sales

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