Operations Manager

Job summary

Lead day-to-day operations across multiple locations, overseeing teams, facilities, equipment, subcontractors, and unionized employees while meeting contractual, financial, safety, and client requirements. Manage budgets and work plans, monitor performance, develop staff, maintain stakeholder relationships, and resolve operational concerns.

Job details

A well-established employee-owned infrastructure services company is seeking an experienced Operations Manager to lead a large-scale maintenance and operations business in the East Kootenay region of British Columbia. Reporting to the General Manager, the Operations Manager will provide leadership, direction, and oversight to multiple operational teams, ensuring contractual obligations, financial targets, safety standards, and client expectations are achieved. This is a senior leadership role with responsibility for managing a geographically distributed operation, multiple facilities, equipment resources, subcontractors, and unionized employees. Key Responsibilities Lead day-to-day operations across multiple maintenance and field service locations. Build and maintain strong relationships with government agencies, clients, subcontractors, and key stakeholders. Ensure compliance with contractual requirements, operational specifications, and performance standards. Develop and execute annual, seasonal, and operational work plans. Manage operating budgets, financial performance, forecasting, and cost control initiatives. Review operational performance metrics and implement corrective actions where required. Oversee workforce planning, staffing levels, and resource allocation. Support and mentor operational managers and supervisors. Manage subcontractor relationships and contract renewals. Investigate and resolve customer, stakeholder, and employee concerns. Promote a strong safety culture and actively support health and safety initiatives. Oversee the maintenance and operation of facilities, equipment, and operational assets. Qualifications Degree or diploma in Engineering, Construction Management, Business Administration, or a related discipline preferred. 7+ years of leadership experience within highway maintenance, transportation infrastructure, civil construction, public works, utilities, or a related industry. Demonstrated experience managing operational budgets, financial reporting, and business performance. Strong leadership skills with experience managing large field-based teams across multiple locations. Experience working within a unionized environment is considered an asset. Strong stakeholder management and client relationship skills. Ability to interpret contracts, specifications, and operational requirements. Proficient in Microsoft Office and standard business systems. Valid Class 5 Driver's Licence. The Opportunity This role offers the chance to join a respected industry leader with a long-standing presence in British Columbia. The successful candidate will play a key role in driving operational excellence, client satisfaction, employee engagement, and long-term business growth across a significant regional contract.

What you’ll do

Lead day-to-day operations across multiple locations, overseeing teams, facilities, equipment, subcontractors, and unionized employees while meeting contractual, financial, safety, and client requirements. Manage budgets and work plans, monitor performance, develop staff, maintain stakeholder relationships, and resolve operational concerns.

Requirements

Requires at least 7 years of leadership experience in highway maintenance, transportation infrastructure, civil construction, public works, utilities, or a related industry, along with experience managing budgets and large field-based teams across multiple locations. A degree or diploma in engineering, construction management, business administration, or a related discipline is preferred; a valid Class 5 Driver's Licence and strong contract, stakeholder, and client management skills are also required.

Listed skills

• Financial Reporting · Preferred
• Forecasting · Preferred
• Cost Control · Preferred
• Stakeholder Management · Preferred
• Client Relationship Management · Preferred
• Team Leadership · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operational Leadership
• Budget Management
• Financial Reporting
• Forecasting
• Cost Control
• Workforce Planning
• Resource Allocation
• Stakeholder Management
• Client Relationship Management
• Contract Management
• Performance Metrics
• Safety Management
• Team Leadership
• Operational Planning
• Microsoft Office
• Unionized Workforce Management

Job areas

• Management & Leadership
• Transportation
• Construction
• Engineering
• Security & Safety

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