Senior Account Manager

Calgary, AB
Hybrid
Posted Oct 10, 2026
1 position

$65,000 / year

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week
Office presence: 3 days per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Manage client accounts and build relationships with hiring managers, identifying opportunities to expand partnerships and grow revenue through contract staffing solutions. Coordinate with recruitment teams, guide workforce planning and hiring discussions, monitor service delivery and client satisfaction, negotiate commercial terms, and maintain account activity in CRM systems.

Job details

Senior Account Manager, Energy & Natural Resources At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless. With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn’t just about being part of a global business leader; together with over 9,500 people across 31 countries, you’ll be making a difference in the world of work. Your New Role The Account Manager will serve as the primary point of contact for hiring managers, developing a deep understanding of client hiring needs, workforce planning initiatives, and business objectives. Responsibilities include managing existing accounts, identifying new opportunities within target client organizations, coordinating recruitment activity, ensuring high-quality customer experience, and driving revenue growth through contract staffing solutions in the energy sector. This role is ideal for someone who enjoys developing long-term client partnerships while supporting organizations across the energy and natural resources sector. Key Responsibilities: Build and maintain strong relationships with hiring managers and key stakeholders. Manage active client accounts and identify opportunities for account expansion. Partner with recruitment teams to deliver high-quality talent solutions. Lead intake meetings, workforce planning discussions, and hiring strategy conversations. Monitor service delivery, hiring timelines, and client satisfaction. Negotiate commercial terms and support contract renewals. Maintain accurate pipeline and account activity within CRM systems. Own and manage local client partnerships, collaborating with senior sales leadership on key and national accounts as required Maintain strong market, industry, and competitive knowledge to provide insight-led guidance and informed workforce solutions Partner closely with recruitment teams to support active and future mandates, sharing client insights, workforce requirements, and market intelligence Requirements: 3 + years of experience in staffing, recruitment, or business development. Excellent communication, stakeholder management, and consultative selling skills. Ability to build trusted relationships and manage multiple client accounts simultaneously. Willingness and ability to cold call and proactively prospect to identify new business opportunities and grow existing accounts Confident, self-motivated, and a proactive self-starter COMPENSATION Annual Base Pay: $65,000 At Hays, we offer a dynamic and high-performing work environment where our uncapped commission structure surpasses industry standards. We are committed to recognizing and rewarding the hard work and dedication of our employees. WHAT WILL YOU GET IN RETURN This is your opportunity to shape your career with a business that invests in your success. We offer: Hybrid working model: 3 days in the office with flexibility to work from home, plus up to 6 weeks per year working remotely through our Work from Anywhere policy Career development: Access to team leadership training and global career pathways to support your long‑term growth Time off matters: 20 days’ vacation to start, plus incentive days, volunteering days, lifestyle and flex leave, and parental leave Rewards and recognition: Eligibility for club trips and performance incentives Tools to succeed: Cutting‑edge technology and resources to help you deliver outstanding results Inclusive culture: A diverse, welcoming workplace supported by Employee Resource Groups and Working Groups Wellbeing benefits: Health, leisure, and lifestyle discounts through our well-being partnerships Global opportunities: Build your career locally or explore international roles across Hays OUR CULTURE With the energy of the Hays culture behind you, you’ll be part of a progressive business that’s going places. Working flexibly and trusting each other to deliver, you’ll thrive in an environment that is inclusive, collaborative and motivating. Everyone is welcome here. We have deep diversity. equity, and inclusion beliefs and goals (Search “Hays Our Promise” to read more). We encourage applicants from underrepresented and designated groups to apply, including women, indigenous people, visible or racial minorities, and persons with disabilities.

What you’ll do

Requirements

Applicants need at least three years of experience in staffing, recruitment, or business development, along with strong communication, stakeholder management, and consultative selling skills. They should be able to manage multiple client accounts, build trusted relationships, proactively cold call and prospect, and work confidently as self-starters.