HCLTechVerified Job Source

Senior Product Owner Healthcare domain

Canada
Remote
Posted Sep 18, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Lead · 10+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Lead the delivery of digital healthcare products by translating complex business needs into a clear product roadmap and prioritized backlog. Collaborate with cross-functional teams and Salesforce experts to deliver scalable solutions that meet regulatory obligations.

Job details

Senior Product Owner with strong healthcare domain expertise and exposure to Salesforce Remote: Need to work in Pacific Time Role Overview We are seeking a Senior Product Owner with strong healthcare domain expertise and exposure to Salesforce to lead the delivery of digital products and business capabilities. This individual will translate complex business needs into a clear product roadmap, prioritize the backlog, and partner with business, technology, and operational teams to deliver measurable value. The ideal candidate combines strategic thinking with hands-on Agile delivery experience and can confidently engage senior stakeholders in a complex, regulated environment. Mandatory skills: Healthcare expertise Senior-level product ownership Salesforce exposure Delivery track record Key Responsibilities Own and prioritize the product backlog, aligning delivery with business objectives, user needs, and the product roadmap. Partner with healthcare stakeholders to understand workflows, identify opportunities, and define product requirements. Translate business needs into epics, user stories, acceptance criteria, and clearly defined business rules. Collaborate with Salesforce administrators, developers, architects, and integration teams to deliver scalable solutions. Lead backlog refinement and support sprint planning, sprint reviews, and release planning. Make prioritization and scope decisions, balancing business value, technical dependencies, delivery risks, and team capacity. Work with engineering and QA teams to clarify requirements, resolve issues, and coordinate user acceptance testing. Ensure product requirements address applicable healthcare privacy, security, and regulatory obligations, such as HIPAA for U.S.-based operations. Define and monitor success metrics, including adoption, user satisfaction, operational efficiency, and business outcomes. Communicate roadmap updates, delivery progress, risks, and trade-offs to senior stakeholders. Mentor junior product owners or business analysts and promote effective product delivery practices. Required Qualifications 8+ years of relevant experience, including significant experience as a Product Owner or in a comparable product delivery role. Demonstrated healthcare domain experience within a payer, provider, health technology, or related organization. Strong understanding of one or more healthcare workflows, such as patient/member engagement, care management, provider operations, enrollment, benefits, or claims. Exposure to Salesforce through product delivery, requirements gathering, process improvement, or implementation initiatives. Proven ability to manage a product backlog and deliver complex initiatives using Agile/Scrum methodologies. Experience writing actionable user stories and acceptance criteria and coordinating UAT. Strong stakeholder management, facilitation, communication, and negotiation skills. Ability to work independently, manage ambiguity, and influence cross-functional teams. Familiarity with delivery and collaboration tools such as Jira, Azure DevOps, or Confluence. Preferred Qualifications Experience with Salesforce Health Cloud, Service Cloud, or Experience Cloud. Familiarity with EHR/EMR systems and healthcare integrations, including HL7 or FHIR. Experience delivering products involving sensitive healthcare data and regulated workflows. Product ownership or Agile certifications, such as CSPO, PSPO, or SAFe POPM. Salesforce certifications or relevant platform training. Experience leading enterprise-scale initiatives involving multiple teams and external vendors.

What you’ll do

Requirements

Requires 8+ years of experience in product delivery with significant expertise in the healthcare domain and exposure to Salesforce. Must be proficient in Agile methodologies and capable of managing senior stakeholders in a regulated environment.