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VMware Platform Specialist

The role involves monitoring and supporting VMware environments, including ESXi hosts and vCenter, while managing virtual machine lifecycles and migrations. Additionally, the specialist acts as a primary point of contact for production incidents and coordinates hardware maintenance with vendors.

  • On-site
  • Brampton, ON
  • Posted Jul 30, 2026
  • Apply by Aug 29, 2026
  • 1 position

Job summary

VMware Platform Specialist We are looking for a professional with more than 6 years of experience and strong expertise in: VMware NSX vCenter Tanzu VMware Cloud Foundation (VCF) Hands-on experience with VMware Avi Load Balancer is highly desirable and will be considered an added advantage. Key Responsibilities Monitor and support VMware ESXi hosts, vCenter Server, and vSphere environments. Create, modify, and decommission virtual machines based on operational and business requirements. Execute VM migrations (vMotion and Storage vMotion) and host migrations during maintenance activities. Assist in cluster maintenance activities, resource optimization, and capacity management. Monitoring and Alert Management Investigate and remediate vROps alerts related to performance, resource utilization, availability, and capacity. Identify recurring alerts and participate in preventive maintenance activities. Escalate complex issues to senior infrastructure teams when required. Incident and Ticket Management Manage and resolve incidents and service requests using BMC Remedy. Support Incident, Problem, and Change Management processes. Production Support & Day SPOC Responsibilities Act as the primary Day SPOC for VMware and infrastructure-related production incidents. Participate in Major Incident bridges and coordinate with application, server, network, storage, and vendor teams. Assist with Root Cause Analysis (RCA) activities and implementation of corrective actions. Hardware and Vendor Management Identify and troubleshoot hardware-related issues affecting VMware hosts. Coordinate hardware replacement and break-fix activities with hardware vendors such as HPE. Create and manage vendor support cases and track issues through resolution. Schedule and support maintenance windows related to hardware repairs and replacements. On-Call Support Participate in a 24x7 on-call support rotation. Respond to critical production incidents, alerts, and outages outside business hours. Perform emergency troubleshooting and coordinate escalations as required.

What you’ll do

The role involves monitoring and supporting VMware environments, including ESXi hosts and vCenter, while managing virtual machine lifecycles and migrations. Additionally, the specialist acts as a primary point of contact for production incidents and coordinates hardware maintenance with vendors.

Requirements

Candidates must have over 6 years of experience with strong expertise in VMware NSX, vCenter, Tanzu, and VMware Cloud Foundation. Experience with VMware Avi Load Balancer and a willingness to participate in a 24x7 on-call rotation are required.

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Vmware Nsx
  • Vcenter
  • Tanzu
  • Vmware Cloud Foundation
  • Vmware Avi Load Balancer
  • Vmware Esxi
  • Vsphere
  • Vmotion
  • Storage Vmotion
  • Vrops
  • Bmc Remedy
  • Incident Management
  • Problem Management
  • Change Management
  • Root Cause Analysis
  • Hardware Troubleshooting

Job areas

  • Technology
  • Software
  • Consulting
  • Security & Safety
  • Customer Service & Support

Additional details

Minimum experience
5+ years
Apply by
Aug 29, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Associate
Application method
Direct apply is available