Communications Clerk

Job summary

The Communications Clerk is responsible for receiving and directing incoming telephone calls and acting as a central hub for emergency codes and hospital security monitoring. They also assist with patient and visitor inquiries, manage mail, and coordinate incoming and outgoing deliveries.

Job details

The Communications Clerk is responsible for receiving and directing incoming telephone calls and acting as a central hub for emergency codes and hospital security monitoring. They also assist with patient and visitor inquiries, manage mail, and coordinate incoming and outgoing deliveries. Candidates must possess a minimum of a Grade 12 diploma or equivalent and have at least one year of relevant experience. Proficiency in Microsoft Office, a typing speed of 50 w.p.m., and a valid Criminal Record and Judicial Matters Check are required.

What you’ll do

The Communications Clerk is responsible for receiving and directing incoming telephone calls and acting as a central hub for emergency codes and hospital security monitoring. They also assist with patient and visitor inquiries, manage mail, and coordinate incoming and outgoing deliveries.

Requirements

Candidates must possess a minimum of a Grade 12 diploma or equivalent and have at least one year of relevant experience. Proficiency in Microsoft Office, a typing speed of 50 w.p.m., and a valid Criminal Record and Judicial Matters Check are required.

Listed skills

• interpersonal skills · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Prioritization · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Switchboard operation
• Data entry
• Microsoft Office
• Typing 50 wpm
• Communication
• Interpersonal skills
• Emergency code response
• Patient information systems
• Prioritization
• Professionalism
• Confidentiality
• Health and safety compliance

Job areas

• Administrative
• Healthcare
• Customer Service & Support
• Security & Safety