Senior Accounts Receivable Analyst

Job summary

Manage the full accounts receivable cycle, including invoicing, collections, cash applications, reconciliations, billing inquiries, and retail sales tax returns. Support financial close and audits, analyze receivables metrics, manage stakeholder relationships, and improve workflows while mentoring junior staff.

Job details

SENIOR ACCOUNTS RECEIVABLE ANALYST Job Title: Senior Accounts Receivable Analyst Reports to: Lead, Accounting Status: Full-time permanent Direct Reports: None Travel Requirements: None Number of Vacancies: 1 Office Hours: 8:30AM – 4:30PM Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support. HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety. As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile, and proactive partner. Since its inception in 1987, the not-for-profit has returned over $260 million to the healthcare system. HIROC’s 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system. One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision. Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer ten years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers. Join us and be part of the team working to make a difference. KEY RESPONSIBILITIES: Manage full accounts receivable cycle from invoicing to collections Ensure timely collection of premiums, broker commissions and any third-party receivables Prepare and process daily cash applications, analyze and reconcile complex accounts, identify and resolve discrepancies, billing errors and payment issues Monitor AR aging reports and proactively engage with internal and external stakeholders to ensure timely collection of premiums Collaborate closely with internal departments to address any client billing inquiries Assist with month end and year end close procedures including preparing reconciliations, journal entries and financial reports Provide regular analysis of AR metrics to the management Act as a primary point of contact for internal and external inquiries related to AR function. Manage relationships including onboarding, compliance and documentation. Identify and implement process improvements to optimize AR workflows Serve as a subject matter expert and mentor junior staff. Provide training and guidance as needed Support internal and external audits by providing necessary documentation and analysis Identify and implement process improvements or system enhancements to optimize AR workflows Prepare retail sales tax returns Other duties as assigned KNOWLEDGE, SKILLS & ABILITIES Ability to work in a team environment as well as independently Excellent analytical organizational and problem-solving abilities High degree of accuracy and attention to detail Strong communication and interpersonal skills with ability to work effectively with various stakeholders Ability to manage multiple priorities in a fast-paced environment Proactive and a self-starter with continuous improvement mindset EDUCATION, TRAINING & EXPERIENCE: Bachelor’s degree in accounting or finance field preferred or equivalent 5 plus years of progressive experience in accounts receivable function Experience in insurance or financial services industry preferred Strong knowledge of accounts receivable principles, practices and procedures Advanced MS Excel skills WORKING CONDITIONS: Working at a computer for much of the day HIROC is committed to a hybrid work environment, which includes 2 days per week in office, with departments meeting in person at least two times per month, as per HIROC’s Hybrid Work Policy. HIROC’s hybrid model provides opportunities for team building, education, leadership development and cross departmental relationship building. SALARY RANGE: $75,000.00 - $90,000.00 The salary range offered for this position will be determined by a variety of factors including the candidate’s skills, competencies, qualifications and relevant experience, in accordance with HIROC’s Compensation Policy. Learn more about the benefits we offer at HIROC by visiting https://www.hiroc.com/about-us/careers TO APPLY: Please submit your résumé to HR@hiroc.com In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted. At HIROC we do not use AI (Artificial Intelligence) or automated screening tools at any stage of our hiring process. Every application is reviewed by our hiring team. If you have any questions regarding our recruitment process, please reach out to our Human Resources Department at HR@hiroc.com HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths. HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.

What you’ll do

Manage the full accounts receivable cycle, including invoicing, collections, cash applications, reconciliations, billing inquiries, and retail sales tax returns. Support financial close and audits, analyze receivables metrics, manage stakeholder relationships, and improve workflows while mentoring junior staff.

Requirements

A bachelor’s degree in accounting or finance is preferred, or equivalent qualifications, along with more than five years of progressive accounts receivable experience. Candidates should have strong knowledge of accounts receivable practices, advanced Microsoft Excel skills, and excellent analytical, organizational, communication, and problem-solving abilities; insurance or financial services experience is preferred.

Listed skills

• Collections · Preferred
• Financial Reporting · Preferred
• Accounts receivable · Preferred
• Process Improvement · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accounts Receivable
• Invoicing
• Collections
• Cash Applications
• Account Reconciliation
• Accounts Receivable Aging Analysis
• Billing Issue Resolution
• Month-End and Year-End Close
• Journal Entries
• Financial Reporting
• Accounts Receivable Metrics Analysis
• Relationship Management
• Process Improvement
• Audit Support
• Retail Sales Tax Returns
• Advanced Microsoft Excel

Job areas

• Finance & Accounting
• Data & Analytics
• Management & Leadership
• Customer Service & Support

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