Assistant

Job summary

Greet and guide patients, answer basic inquiries, direct patients to healthcare professionals, manage calls and appointments, and organize patient files. Help maintain a clean and welcoming environment, check and restock inventory, and prepare materials or documentation for pharmacy and clinic staff.

Job details

Company Description Healthful Pharmacy & Medical Clinics is a patient-centered healthcare provider built around the principle of “Your health, our commitment.” Pharmacist-owners lead the organization, ensuring professional, personalized care in every interaction. With a strong focus on high-quality healthcare products and services, Healthful offers a welcoming and supportive environment for patients and team members. The pharmacy and clinics have become a trusted choice across Canada, providing convenient access to care and an opportunity for staff to make a meaningful impact in their community. Role Description The Assistant role at Healthful Pharmacy & Medical Clinics is a part-time, on-site position based in Toronto, ON. The Assistant supports daily pharmacy and clinic operations, including greeting and guiding patients, answering basic inquiries, and directing individuals to appropriate healthcare professionals. Responsibilities include organizing patient files, handling phone calls, managing appointment bookings, and helping maintain a clean, safe, and welcoming environment. The Assistant may also support inventory checks, restocking shelves, and preparing materials or documentation as requested by pharmacists or clinic staff. This role requires consistent attention to detail, reliable follow-through on tasks, and a strong commitment to patient service. Qualifications Strong customer service and interpersonal skills, with the ability to communicate clearly and respectfully with patients and staff. Organizational skills, including experience with scheduling, recordkeeping, and handling multiple tasks in a busy environment. Basic computer literacy, including familiarity with email, data entry, and office or pharmacy management systems. Attention to detail and accuracy when managing patient information, pharmacy products, and documentation. Ability to stand for extended periods, assist with light lifting or stocking, and maintain a neat and professional workspace. Demonstrated reliability, punctuality, and a collaborative approach to working within multidisciplinary healthcare teams. Previous experience in a pharmacy, clinic, or customer-facing healthcare setting is an asset. High school diploma or equivalent required; post-secondary education in health sciences, pharmacy assistant studies, or related fields is an advantage.

What you’ll do

Greet and guide patients, answer basic inquiries, direct patients to healthcare professionals, manage calls and appointments, and organize patient files. Help maintain a clean and welcoming environment, check and restock inventory, and prepare materials or documentation for pharmacy and clinic staff.

Requirements

Requires strong customer service, communication, organizational, computer, and attention-to-detail skills, along with reliability and the ability to work collaboratively. A high school diploma or equivalent is required; post-secondary education in health sciences or pharmacy assistant studies and relevant healthcare customer-facing experience are assets.

Listed skills

• Customer service · Preferred
• interpersonal communication · Preferred
• Organization · Preferred
• scheduling · Preferred
• Multitasking · Preferred
• email · Preferred
• Data entry · Preferred
• Attention to detail · Preferred
• Accuracy · Preferred
• Inventory management · Preferred
• Teamwork · Preferred
• Reliability · Preferred
• punctuality · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Interpersonal Communication
• Organization
• Scheduling
• Recordkeeping
• Multitasking
• Computer Literacy
• Email
• Data Entry
• Attention To Detail
• Accuracy
• Patient Service
• Inventory Management
• Teamwork
• Reliability
• Punctuality

Job areas

• Healthcare
• Customer Service & Support
• Administrative
• Retail