Skin Clinic Administrator

Job summary

The Skin Clinic Administrator will manage daily clinic operations, including appointment scheduling, billing, and providing a high-quality experience for all visitors. They will also support the management team in maximizing clinic performance and ensuring adherence to operational policies.

Job details

Skin Clinic Administrator Job Description About HealthOne: HealthOne Medical & Wellness is a renowned multidisciplinary health and wellness clinic that brings together eight departments under one roof. With clinics in North York, Toronto Harbourfront, and King West (The Well), and continuing to expand with the launch of a new Toronto Metro Centre location, we deliver holistic healthcare to more patients across the GTA and beyond through our Medical, Dental, Rehab, Optometry, Wellness, Mental Health, Skin Clinic, and Pharmacy services. Our ultimate mission is to help Canadians live healthy and inspired lives, and YOU can help us achieve this. At HealthOne, we’re all about collaboration, innovation, and inspiration. Our team members are motivated, curious, and value total wellness both at work and in their personal lives. We invest in our people, provide exciting growth opportunities, and offer an environment where you can develop your skills personally and as a professional. If you’re ready to join one of the fastest-growing holistic healthcare teams in Canada, we’d love to hear from you! About the Role HealthOne is seeking a Skin Clinic Administrator to join our growing team! HealthOne Skin Clinic is one of up to eight departments found at most of our locations and is boutique medical aesthetics practice. We are currently equipped to offer a variety skin rejuvenation services as well as treatment for medical skin conditions. In this exciting opportunity, you will play an integral role in ensuring the smooth day-to-day operations of the practice and a memorable experience for all visitors of our Skin Clinic. Responsibilities * Engage compassionately with our patients to ensure they feel welcomed, accommodated, and encounter a 5-star experience at all times. * Efficiently handle all front desk tasks with pristine attention to detail, including but not limited to appointment scheduling, confirmations, billing and payment, and data entry. * Contribute to smooth clinic flow and overall success of the business by providing reliable administrative support, adhering to policies & procedures and participating in goal achievement. * Actively seek out opportunities to improve and expand our patients’ experience in the clinic, while assisting the management team to maximize clinic performance and growth. Requirements * 1+ years of guest services experience, ideally in the cosmetic industry * High degree of professionalism, with impeccable communication and client-focused skills * Excellent organizational skills, keen attention to detail and a reputation for being flexible & hard-working * Ability to work independently or within a team and thrive in either environment * Tech savvy and proficient with MS Office (Word, Excel, Outlook) * Ability to work weekends and evenings based on business needs Assets * Experience using a CRM/EMR, specifically Jane software * Post-secondary education or proven personal interest in Spa Management or similar topic Why work with HealthOne? * Be part of a welcoming team that truly values your contributions and supports your professional growth. * Enjoy working in a modern, well-equipped clinic designed for your success and comfort. * Participate in regular staff engagement activities, such as themed events, monthly birthday celebrations, and team-building experiences that strengthen our community. Compensation * Competitive hourly rate * Team member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.) * Schedule * Full-Time or Part Time opportunities available * Flexibility to work within operating hours required, including evenings & weekends At HealthOne, we are committed to treating every employee and prospective employee with dignity and respect, and we strive to create work environments where all individuals can thrive. Employment decisions are based on qualifications, merit, and business needs. In alignment with the Accessibility for Ontarians with Disabilities Act, we are dedicated to providing accessible employment practices and ensuring equal opportunity for all applicants. If you require accommodation due to a disability or any other protected group at any stage of the recruitment process or during employment, please contact [email protected] [[email protected]]. We will make every effort to meet your accommodation needs and support you throughout the process. We appreciate every applicant’s interest in joining HealthOne. Due to the volume of applicants, we will only be able to contact candidates selected for an interview. We thank you for your understanding and encourage you to apply for future opportunities if this one isn’t the right fit. At HealthOne, we may use AI-powered tools to assist with some of the behind-the-scenes tasks in recruitment, such as generating interview questions and scheduling interviews. These tools help us work more efficiently and stay organized, but all final hiring decisions are made by our team of real people. We’re committed to using technology responsibly, ensuring a fair and transparent process, and complying with all applicable laws, including the Employment Standards Act (ESA). This is an existing vacancy within our organization.

What you’ll do

The Skin Clinic Administrator will manage daily clinic operations, including appointment scheduling, billing, and providing a high-quality experience for all visitors. They will also support the management team in maximizing clinic performance and ensuring adherence to operational policies.

Requirements

Candidates should have at least one year of guest services experience, preferably in the cosmetic industry, and possess strong organizational and communication skills. Proficiency in Microsoft Office is required, and experience with Jane software or a background in spa management is considered an asset.

Benefits

• Team member discount program • Professional growth opportunities • Modern clinic environment • Staff engagement activities

Listed skills

• Customer service · Preferred
• Appointment Scheduling · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Billing · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Appointment scheduling
• Billing
• Data entry
• Communication skills
• Organizational skills
• Attention to detail
• Microsoft Office
• Word
• Excel
• Outlook
• Jane software
• Spa management
• Medical aesthetics
• Administrative Support
• Professionalism
• Spa Management
• Organizational Skills
• Curiosity
• Strong Work Ethic
• Microsoft Excel
• Aesthetic Medicine
• Artificial Intelligence
• Mental Health
• Customer Relationship Management
• Management
• Customer Service
• Communication
• Data Entry
• Disabilities
• Innovation
• Psychotherapy
• Microsoft Outlook
• Rehabilitation
• Operations
• Skin Care
• Team Building
• Scheduling
• Setting Appointments
• Technical Acumen
• Detail Oriented

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Clinical Administrator
• Medical Secretary
• Medical Secretaries
• Medical Secretaries and Administrative Assistants