Sales Employee

Company Description Helium Wireless is a Chatr Mobile Authorized Dealer with retail locations in Montreal, Quebec, Ottawa. The company focuses on connecting customers to people, places, and technology through accessible wireless solutions and reliable mobile services. Team members work in a dynamic retail environment that values customer satisfaction, clear communication, and practical problem-solving. Applicants can expect a collaborative atmosphere with opportunities to learn about mobile products, plans, and evolving telecom technologies. Role Description This is a full/part-time, on-site Sales Employee role based in Montreal, QC. The Sales Employee will greet customers, assess their needs, and recommend suitable mobile plans, devices, and accessories. Day-to-day tasks include explaining product features, handling activations and upgrades, processing payments, and completing required documentation accurately. The role also involves maintaining store displays, keeping inventory organized, and contributing to a clean and welcoming environment. The Sales Employee will work with the team to meet sales targets, follow company policies, and deliver a positive, professional customer experience. Qualifications Proven customer service skills, including active listening, clear communication, and a helpful, solution-focused approach. Sales skills such as identifying customer needs, presenting options, and closing sales in a retail environment. Comfort with technology, including smartphones, mobile plans, point-of-sale systems, and basic troubleshooting. Ability to work on-site full-time in Montreal, QC, with a flexible schedule that may include evenings and weekends. Strong organizational skills and attention to detail when handling transactions, contracts, and inventory. Team-oriented mindset with the ability to collaborate and support colleagues in meeting store goals. APrior experience in wireless, telecom, or retail sales is an asset but not mandatory. Basic proficiency in English; French language skills are a strong advantage in Montreal.

The Sales Employee greets customers and recommends suitable mobile plans, devices, and accessories to meet their needs. Key tasks include handling activations, processing payments, and maintaining store displays and inventory.

Candidates should possess strong customer service and sales skills, along with comfort using smartphones and POS systems. Ability to work a flexible on-site schedule in Montreal with basic English proficiency is required, while French is a strong advantage.

• Point-of-sale systemsPreferred
• Customer servicePreferred
• Problem solvingPreferred
• SalesPreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Active Listening
• Communication
• Problem Solving
• Point-of-Sale Systems
• Troubleshooting
• Inventory Management
• Retail Sales
• English Proficiency
• French Proficiency

• Sales
• Retail
• Customer Service & Support
• Technology

Minimum experience

0+ years

Apply by

Feb 9, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available