Equipment Service Technician

Job summary

Install, maintain, inspect, and test dental equipment at customer sites, and keep repair records up to date while returning defective parts for warranty replacement. Coordinate with internal and external stakeholders, manage preconstruction efforts and shifting priorities, and deliver responsive service that supports customer satisfaction.

Job details

Equipment Service Technician - Installation Winnipeg, MB FIELD ROLE Henry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology Our 900+ Team Schein Members In Canada Work Together To Support Dental And Medical Practitioners, Practices And Businesses Providing Supplies, Equipment, Service, And Digital Technology Driven Through An All-encompassing Business Solutions Approach Which Brings Our Corporate Mission To Life “To help our customers be more successful, so they can focus on delivering the best quality care.” WHY US You will enjoy a compensation package including salary, health benefit plans, company vehicle or allowance, and pension. We will also provide you with the opportunity to engage and participate in a variety of team perks, corporate and wellness initiatives. We are a company focused on individual talent development and success, in addition to your well-being. What You Will Do Promptly install and maintain dental equipment used in dental offices Inspect and test equipment, components and assemblies using various tools and instruments Create, update and maintain repair records, return defective parts to vendor for warranty replacement Provide quality, innovation and high standards of performance to achieve superior customer satisfaction Organization and proactivity is required, in addition to strong multitasking and time management skills Work effectively with both internal and external stakeholders, providing strong collaboration and communication Demonstrate a sense of urgency in completing tasks and are able to manage preconstruction efforts while adapting to shifting project priorities What You Bring Completion of a post-secondary program in medical/electrical field is an asset Previous experience in a service/equipment environment in the dental industry is preferred Strong interpersonal skills Strong technical issues – being able to work through technical issues with non-technical clients Excellent customer service and communication skills Handle stressful situations calmly and professionally Proven time management and organizational skills, experience in a fast-paced environment is an asset Your favourite words are: equipment, repair, troubleshooting, dental equipment, installation, mechanical, electrical, technical This position is based in Winnipeg Branch working in the surrounding field supporting clients at their job sites and offices What Does Inclusion Mean At Henry Schein INCLUSION at Henry Schein means valuing you for who you are. It is paramount to unleashing the power of diversity. Inclusion ensures you feel a sense of belonging, empowers you to share insights and ideas, and fosters collaboration with your colleagues. Together, we contribute to Henry Schein's success. At Henry Schein, we believe that an integrated approach to inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse talent, supporting our marketplace, and continuing our commitment to Society. Are you ready to join our collaborative, customer-centric environment? We’d love to meet you! #JoinOurTeam #iamteamschein #HenryScheinCareers Henry Schein Canada, Inc. is an equal opportunity employer committed to accommodating the needs of applicants with disabilities. Should you require an accommodation throughout the recruitment and selection process due to a disability, please contact Human Resources.

What you’ll do

Install, maintain, inspect, and test dental equipment at customer sites, and keep repair records up to date while returning defective parts for warranty replacement. Coordinate with internal and external stakeholders, manage preconstruction efforts and shifting priorities, and deliver responsive service that supports customer satisfaction.

Requirements

A post-secondary program in a medical or electrical field is an asset, and previous service or equipment experience in the dental industry is preferred. The role calls for strong technical problem-solving, interpersonal, customer service, communication, organizational, and time-management skills, including the ability to handle stressful situations professionally.

Benefits

• Health Benefit Plans
• Company Vehicle Or Allowance
• Pension

Listed skills

• Troubleshooting · Preferred
• Customer service · Preferred
• Communication · Preferred
• Time management · Preferred
• Organization · Preferred
• Multitasking · Preferred
• Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dental Equipment Installation
• Equipment Maintenance
• Equipment Inspection And Testing
• Troubleshooting
• Equipment Repair
• Mechanical Skills
• Electrical Skills
• Technical Problem-Solving
• Customer Service
• Communication
• Time Management
• Organization
• Multitasking
• Collaboration
• Warranty Parts Handling
• Stress Management

Job areas

• Healthcare
• Trades
• Customer Service & Support
• Engineering

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