SEND Review Officer

Job summary

Record annual reviews, update Education, Health and Care plans when amendments are needed, and maintain accurate case records within statutory timelines. Gather outstanding information from professionals and support effective case management and integrated working.

Job details

Job Introduction Job Title: SEND Review Officer Starting Salary: £28,608 progressing to £32,046 pa Location: Apsley, Hemel Hempstead Hours: 37 per week Contract: Permanent Inclusion is at the heart of everything we do. We continue to strive to improve outcomes for children and young people with SEND. Join our growing team of passionate professionals who share a commitment to making a real difference. About The Teams We have the below current vacancies within our SEND Teams. You'll be asked to select your preference on your application: School Age Mainstream (Based at Hemel Hempstead): responsible for children and young people age 5 – 19 with an EHCP who attend a mainstream school School Age Mainstream (Stevenage): responsible for children and young people age 5 – 19 with an EHCP who attend a mainstream school School Age Special Schools (Based at Hemel Hempstead): Responsible for children and young people aged 5 to 19 with an EHCP who attend a special school. School Age Special Schools (Stevenage): Responsible for children and young people aged 5 to 19 with an EHCP who attend a special school. Early Years SEND (Hemel Hempstead) - responsible for children age 0-5 (up to and including reception year) with an EHCP About The Role As a SEND Review Officer, you’ll play a vital role in supporting the review process for Education, Health and Care (EHC) plans. This is a process-driven role, requiring strong attention to detail and organisational skills. You’ll record annual reviews, update plans where amendments are required, and ensure accurate case management within statutory timelines. While you’ll communicate with professionals and occasionally parents/carers, these conversations are focused on gathering information and supporting statutory processes rather than direct work with children or young people. Responsibilities include: Recording annual reviews and updating EHC plans where changes are needed. Communicating with professionals to gather outstanding information. Inputting and maintaining accurate and comprehensive database records. Supporting effective case management and integrated working practices. About You Essential: Understanding of the SEND Code of Practice and the Children and Families Act 2014, with the ability to interpret and apply this guidance effectively in practice. Strong communication and relationship-building skills Ability to manage deadlines and work under pressure in a busy environment Accuracy and attention to detail Excellent written skills to support accurate case recording and contribute to quality EHC plans Desirable Experience of working with children, families, or professionals in education, health, or care settings OR transferable skills/lived experience relevant to SEND We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This job role is within the Health and Social Care Family, level HSC7 job profile. Please locate this via: Job profiles - Health and social care Grow with the Hertfordshire SEND Academy We’re proud winners of the 2025 Children & Young People Now Workforce Development Award recognising our commitment to professional growth. You’ll receive training to prepare you for your role via our award-winning Hertfordshire SEND Academy, along with a generous pay and benefits package. Office-Based Working Expectations During Your Induction For the first four months of employment, all new staff are expected to work from the office full-time, five days a week. This ensures full participation in the induction programme, including training and casework activities essential for successful completion of probation. Following the induction, consideration of hybrid working arrangements will be discussed - typically, this involves working from the office two days per week, with the remaining three days spent working remotely, including school meetings, visits, and other duties. Do rewarding work that really matters Your role will support children and young people with SEND to access education and support. The work is highly process‑driven, involving interaction with parents and professionals, but little or no direct work with children and young people. The work can be challenging, but is also very rewarding. Join our team as we strive for better outcomes for children and young people with SEND and their families by continuing to improve the effectiveness and reach of our statutory SEND services. Benefits of working for us How To Apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Additional Information We are changing Hertfordshire County Council is undergoing Local Government Reorganisation (LGR), creating a unique opportunity to help shape the future of local services. To find out more, visit https://www.hertfordshire-lgr.co.uk/ Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

What you’ll do

Record annual reviews, update Education, Health and Care plans when amendments are needed, and maintain accurate case records within statutory timelines. Gather outstanding information from professionals and support effective case management and integrated working.

Requirements

Applicants need to understand and apply the SEND Code of Practice and the Children and Families Act 2014, alongside strong communication, relationship-building, organisational, and written skills. Accuracy, attention to detail, and the ability to manage deadlines under pressure are essential; relevant experience or transferable skills related to SEND are desirable.

Benefits

• Training
• Hybrid Working
• Generous Pay And Benefits Package

Listed skills

• written communication · Preferred
• Attention to detail · Preferred
• case management · Preferred
• Communication · Preferred
• Accuracy · Preferred
• Relationship Building · Preferred
• working under pressure. · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Understanding Of The SEND Code Of Practice
• Knowledge Of The Children And Families Act 2014
• Communication
• Relationship Building
• Deadline Management
• Working Under Pressure
• Accuracy
• Attention To Detail
• Written Communication
• Case Recording
• Case Management
• EHC Plan Reviews
• Database Record-Keeping
• Information Gathering
• Integrated Working

Job areas

• Government & Public Sector
• Social Services
• Education
• Administrative

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