Studio Manager - Boutique Fitness

Our client runs the world's fastest growing boutique fitness brand. 100+ studios. 14 countries. Pilates Inspired. Cardio Infused. It's a full-body workout that fuses Pilates, cardio and strength into one 45-minute session: Row. Ride. Reform. Key Responsibilities Membership & Sales • Own membership acquisition — converting walk-ins, enquiries and corporate leads into members • Drive retention through genuine member relationships and proactive follow-up • Track membership numbers, class utilization and revenue against targets Community & Client Experience • Welcome every client by name and build the community culture that defines the brand globally • Maintain accurate member profiles and ensure every interaction is personal and consistent Studio & Operations • Take ownership of every detail of the studio environment — equipment setup, lighting, presentation and atmosphere — so every member's experience matches the brand standard • Manage day-to-day operations — client enquiries, scheduling, staff rostering, social media and newsletters • Manage studio systems via Hapana software — check-ins, memberships, payments and reporting • Lead, motivate and develop the instructor team Teaching • Deliver 2+ classes per week to a high standard once Academy certified • Provide confident cueing and form correction throughout every session • Two plus years of proven experience in a client-facing, sales and fitness leadership role • Strong commercial instincts — you know how to convert a conversation into a commitment • Confident building relationships with businesses and organizations — corporate outreach experience is a plus • Excellent communicator, highly organized, with genuine warmth with people • A background in fitness or movement — Pilates, reformer, personal training or group fitness • Social media Savvy and local marketing experience • Current First Aid certification • Self-motivated and comfortable with real accountability • Flexible availability including early mornings, evenings and weekends • Base salary plus performance bonus tied to membership targets • Academy instructor certification fully funded • Free membership from day one • Ongoing mentoring and support from the founding directors

The Studio Manager is responsible for driving membership sales, managing daily studio operations, and fostering a welcoming community culture. They will also lead the instructor team and deliver fitness classes to maintain brand standards.

Candidates must have at least two years of experience in a client-facing, sales, and fitness leadership role. A background in movement or fitness and current First Aid certification are required.

• Performance bonus • Academy instructor certification • Free membership • Mentoring and support

• First AidPreferred
• OrganizationPreferred
• LeadershipPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Membership sales
• Customer experience
• Studio operations
• Staff management
• Fitness instruction
• Pilates
• Reformer
• Group fitness
• Social media management
• Marketing
• First aid
• Communication
• Organization
• Leadership
• Commercial instincts
• Accountability
• Newsletters
• First Aid Certification
• Self-Motivation
• Teaching
• Sales
• Mentorship
• Operations
• Scheduling
• Fuses

• Sports & Recreation
• Management & Leadership
• Sales
• Retail
• Customer Service & Support
• Boutique Manager
• Fitness Center Manager
• Sports, Recreation and Cultural Centre Managers
• Fitness and Wellness Coordinators
• Personal Service Managers, All Other

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week