front desk agent

Holiday Inn Express & Suites is looking for a friendly, reliable, and professional Part-Time Front Desk Agent to join our team. The ideal candidate enjoys working with people, provides excellent customer service, and can work efficiently in a fast-paced hotel environment. Weekend availability is required. Responsibilities * Greet and welcome guests in a professional and friendly manner * Check guests in and out of the hotel * Answer phone calls and respond to guest inquiries * Handle reservations, cancellations, and room assignments * Process payments and maintain accurate records * Resolve guest concerns quickly and professionally * Communicate with housekeeping and maintenance teams when needed * Maintain a clean and organized front desk area * Follow hotel policies and procedures to ensure guest satisfaction Qualifications * Previous customer service or hotel experience is an asset * Strong communication and interpersonal skills * Basic computer skills required * Ability to multitask and work independently * Professional appearance and positive attitude * Reliable and punctual * Must be available to work weekends and holidays * Must be able to speak English and French What We Offer * Friendly and supportive work environment * Employee discounts * Flexible part-time schedule * Opportunity for growth within the hotel industry Job Type: Part-time Pay: From $18.00 per hour Benefits: * Dental care * Extended health care Flexible language requirement: * English not required Experience: * customer service: 1 year (preferred) Language: * French (preferred) Work Location: In person

• Dental care • Extended health care